Sign in to the Admin Console, then select Packages > Tools.
Last updated on
Aug 3, 2026
Learn how to use Adobe uninstall tool to remove apps via command line and return licenses to the deployment pool.
Use Adobe uninstall tool to remove Creative Cloud apps from client computers.
Do not use operating system uninstall methods, such as Add or Remove Programs on Windows or moving applications to the Trash on macOS. These methods remove product files, but not the licensing information from the machine or the Admin Console.
The procedures described in this article don't uninstall plug-ins. To remove plug-ins, download the Adobe Extension Manager Command-line tool from Admin Console > Packages > Tools.
Uninstall Creative Cloud apps using Adobe uninstall tool
The command-line interface for this tool allows you to trigger the uninstallation of Adobe apps on devices. Use it to remove specific individual apps or combinations of apps with a single command.
You can use the --list option to list the apps currently available on a machine.
Note
This tool requires administrative privileges on the machine running the commands.
If you install Adobe's UWP apps, such as Fresco, Fuse, and Aero, through the Creative Cloud desktop, you cannot use Adobe uninstall tool to uninstall the app. You need to use the Creative Cloud Desktop app or the method provided by the specific operating system.
Download the uninstall tool
In the Adobe uninstall tool card, select Download, then save the executable to your computer.
Before uninstalling Creative Cloud apps, you can view the list of installed apps and their versions. You can also create an XML output of the apps to selectively uninstall them.
List installed apps
Open the Command Prompt (Windows) or Terminal (macOS) with administrative privileges.
Navigate to the folder containing Adobe uninstall tool.
To list all Creative Cloud apps installed on a machine in tabular format:
- Windows: AdobeUninstaller.exe --list
- macOS: sudo ./AdobeUninstaller --list
Use the --list command to view installed apps and their versions in tabular format on Windows.
To list all Creative Cloud apps installed on a machine in XML format:
- Windows: AdobeUninstaller.exe --list --format=XML
- macOS: sudo ./AdobeUninstaller --list --format=XML
To list specific Creative Cloud apps on a machine, use:
- Windows: AdobeUninstaller.exe --list --products=<comma separated SAP codes, with Base version numbers>
- macOS: sudo ./AdobeUninstaller --list --products=<comma separated SAP codes, with Base version numbers>
Uninstall all Creative Cloud apps
Open the Command Prompt (Windows) or Terminal (macOS) with administrative privileges.
Navigate to the folder containing Adobe uninstall tool.
Run the following commands to remove all Creative Cloud apps, including Creative Cloud Desktop.
- Windows: AdobeUninstaller.exe --all
- macOS: sudo ./AdobeUninstaller --all
Review the console output to confirm uninstallation progress and completion status.
Note
The Creative Cloud desktop app can only be uninstalled using the --all option. It cannot be uninstalled using the --products option.
Uninstall specific apps by SAP code
To uninstall specific Creative Cloud apps on a machine, do one of the following:
- Specify the apps (SAP codes) to uninstall in a comma-separated list with the --products option.
- Create an XML file (using the --list option) and specify the file with the --uninstallConfigPath option.
Open the Command Prompt (Windows) or Terminal (macOS) with administrative privileges.
Navigate to the folder containing Adobe uninstall tool.
Run one of the following commands with the --products option using a comma-separated list of SAP codes with base version numbers:
- Windows: AdobeUninstaller.exe --products=<comma-separated list of SAP codes with base version numbers>
Example: AdobeUninstaller.exe --products=PHSP#22.0,ILST#25.0
- macOS: sudo ./AdobeUninstaller --products=<comma-separated list of SAP codes with base version numbers>
Example: sudo ./AdobeUninstaller --products=PHSP#22.0,ILST#25.0
Add the --skipNotInstalled option to ignore invalid SAP codes or products that are not installed.
- Windows: AdobeUninstaller.exe --products=PHSP#22.0,ILST#25.0 --skipNotInstalled
- macOS: sudo ./AdobeUninstaller --products=PHSP#22.0,ILST#25.0 --skipNotInstalled
For example, if Photoshop isn't installed and Illustrator is installed, this command uninstalls Illustrator and ignores the Photoshop SAP code.
Review the console output to verify that the uninstallation completed successfully.
Uninstall apps using an XML configuration file
Generate an XML file using the --list command with XML output formatting.
Edit the XML file and retain only the applications you want to uninstall.
Run one of the following commands:
- Windows: AdobeUninstaller.exe --uninstallConfigPath=<path to the XML file>
- macOS: sudo ./AdobeUninstaller --uninstallConfigPath=<path to the XML file>
Add the --skipNotInstalled option to ignore invalid SAP codes or products that are not installed.
- Windows: AdobeUninstaller.exe --uninstallConfigPath=<path to the XML file> --skipNotInstalled
- macOS: sudo ./AdobeUninstaller --uninstallConfigPath=<path to the XML file> --skipNotInstalled
Review the console output to verify that the uninstallation completed successfully.
Uninstall Adobe Genuine Service on Windows
Uninstall AGS if you only need to remove Adobe Genuine Service, or if you're using a package that doesn't include the Creative Cloud desktop app. For example, a template package for non-Creative Cloud apps or an Acrobat-only package.
Download and extract WinAdobeGenuineCleaner.zip.
Open Command Prompt with Administrator privileges and then navigate to the extracted folder.
Run AdobeGenuineCleaner.exe --UninstallUserDriven to remove Adobe Genuine Service.
Uninstall Adobe Genuine Service on macOS
Download and extract MacAdobeGenuineCleaner.zip.
Open Terminal and navigate to the extracted folder.
Run sudo ./AdobeGenuineCleaner UserDriven to remove Adobe Genuine Service.
