User roles FAQ

Last updated on Oct 28, 2026

Assign predefined roles to users and groups in the Adobe Admin Console, remove them, and manage the permissions each role includes.

Can I assign multiple roles to a user or user group? How?

Yes, users or user groups can be assigned multiple roles. Permissions on roles are additive, so users will have access if they inherit the same roles from one or more user groups.

User groups can have one or more roles assigned to them. Assign roles and products to user groups so that all users within the group have similar access.

Can I assign Adobe Express roles when assigning licenses to users?

Yes, Adobe Express roles are optional and provide additional access when assigned.

How do member role settings work with other predefined roles?

The member role settings apply to everyone in your organization. When you want more control over specific features, you can turn off the setting in the member role and use predefined roles, such as Adobe Express template manager or Adobe Express social publishing manager, to provide access to these workflows.

What happens to users' role assignments if their licenses are removed?

Product roles are removed when the product license is removed, and users can no longer exercise the role capabilities. However, user roles such as Educator are not associated with any product and remain assigned to the users regardless of their license.

Can I use partner generative AI models if Firefly access is turned off for my organization?

No. Partner generative AI models require access to Firefly.
If Firefly access is turned off for your organization, partner model access is automatically unavailable. To enable partner models, Firefly access must be turned on first.

Can administrators enable or disable AI assistants?

Yes. Administrators can enable or disable supported AI assistants using the organization-wide Access Firefly-powered AI assistants in Adobe apps setting in the Admin Console. Turning off the setting blocks those assistants without disabling the rest of the product.

What content can AI assistants access?

AI Assistant access depends on the product and workflow being used. Some experiences are limited to content in the current product context, while others may use project assets or cloud-hosted content associated with the user’s workflow. Available content sources vary by application.

Does disabling AI assistants also disable Firefly or other generative AI features?

No. The control applies to supported assistants, not standalone generative AI features. Customers can use model controls for third-party partner models and Firefly models to manage other generative AI features.

Do existing model restrictions still apply when AI assistants are enabled?

Yes. Existing third-party model restrictions continue to apply to generation across supported AI Assistant experiences. Assistant access control is separate: it lets administrators disable the assistants rather than only restrict the models used for generation.