Parameter
Last updated on
Aug 3, 2026
Learn about Adobe Remote Update Manager (RUM) command syntax, parameters, return values, update status, and log files .
Adobe Remote Update Manager (RUM) provides command-line options that administrators can use to deploy and manage Adobe application updates on enterprise client machines.
Command syntax
To deploy updates remotely, run RUM on each client machine directly, through your enterprise deployment tools, or using a batch file.
RemoteUpdateManager --proxyUserName= --proxyPassword= --productVersions= --action= --help
Note
RUM no longer supports the channelIds parameter. This parameter will be removed in an upcoming release. Don't use it when running RUM commands.
Parameters
|
|
Description |
|
--proxyUserName |
The proxy server username, if applicable. |
|
--proxyPassword |
The proxy server password, if applicable. |
|
--productVersions |
Optional. Specifies a combination of SAP code and base version for targeted updates. Applies only to apps deployed without base versions. If omitted, updates are deployed to all installed products. Multiple entries use comma separation.
Note
On systems without the Creative Cloud desktop app, specify --productVersions=APRO to update Acrobat or Reader. Running RUM without this parameter may return error code 2. |
|
--action |
Specifies the operation: list, download, or install. If omitted, the default action downloads and installs applicable updates. The action parameter isn't supported by Acrobat or Reader. |
|
--help |
Displays usage information for the tool. |
Product version examples
|
Command |
Result |
|
--productVersions=ILST#25.0 |
Deploys updates only for Illustrator version 25 if installed and not running. |
|
--productVersions=PHSP |
Deploys updates for all installed Photoshop versions (version omitted). |
|
--productVersions=ACR#12.0.0 |
Deploys updates for Adobe Camera Raw 12.0. |
|
--productVersions=APRO#15.0 |
Deploys updates for Adobe Acrobat with major version 15 on Windows and macOS. For other major versions, substitute the appropriate version number. |
|
--productVersions=RDR#15.0 |
Deploys updates for Adobe Acrobat Reader with major version 15 on Windows and macOS. For other major versions, substitute the appropriate version number. |
|
--productVersions=ILST,PHSP |
Deploys updates for all installed versions of Illustrator and Photoshop. |
Action parameter values
|
Value |
Behavior |
|
list |
Displays a list of applicable updates for installed products. |
|
download |
Downloads applicable updates without installing them. |
|
install |
Installs updates if already downloaded. If updates are not downloaded, this command downloads them first and then installs them. |
Return values
After execution, RUM returns one of the following values:
|
Value |
Meaning |
|
0 |
Updates deployed successfully, or the machine is already up to date. |
|
1 |
Generic error—for example, corrupted Adobe Application Manager installation or unavailable network. The download or installation process could not start. |
|
2 |
One or more updates could not be installed. For example, if Photoshop is running during an update attempt, updates for Photoshop will fail while updates for other apps may succeed. |
Update status display
During execution, RUM displays download and installation progress in the console for each application receiving updates.
Log file
The RUM log file provides detailed information about events during update deployment.
Log file location
|
Platform |
Path |
|
Windows |
%temp% |
|
macOS |
~/Library/Logs/ |
Log file name
RemoteUpdateManager.log
Log format
RUM executes the complete Acrobat workflow (list and install) before running Creative Cloud product workflows. Acrobat logs appear first in the log file.
Creative Cloud products: SAPCODE_version_platform
Example: PHSP_21.2.10.118_osx10-64
Acrobat and Reader on Windows: ProductName-BaseVersion
Example: AdobeAcrobatDC-15.0
Error identification
Errors encountered by RUM are marked with the [ERROR] tag in the log file.
