Sign in to the Admin Console.
Last updated on
Aug 26, 2025
Applies to enterprise & teams.
Learn how system, product, product profile, and user group admins can add, edit, and remove users one at a time in the Adobe Admin Console.
Learn how to manage users one by one or in bulk through CSV.
If you're a new Adobe enterprise or teams customer, decide your user management strategy before you start managing users in the Admin Console.
View user list
On the Users tab, the users list shows each user's name, email address, ID type, and assigned products. The ID type reflects how the user authenticates:
- Federated ID (applies to enterprise accounts): If you have claimed the email domain with which your users authenticate their Adobe accounts and have set up your users to sign in using SSO
- Enterprise ID (applies to enterprise accounts): If you have claimed the email domain with which your users authenticate their Adobe accounts and haven't set up SSO
- Adobe ID (applies to teams or enterprise accounts): If you have not claimed the email domain or your users authenticate with a public domain such as gmail.com
Select the View Details icon to view the user's entitlements, including products, user groups, and administrative permissions.
If there are more than 1000 users in your org, the list of users isn't displayed. You can either use the search field to find a user or select View Users List to view the complete list.
Go to the Admin Console and select Add Users.
Enter the user's email address and, optionally, their first and last names.
If you claimed the domain associated with the user's email address, the user is added as an Enterprise ID or a Federated ID user, depending on how your organization is set up. If you did not claim the domain, the user is added as an Adobe ID user.
Select the products or user groups to assign to the user. The list of displayed products is based on your organization's purchase plan.
Select a product and a product profile.
To add the user to a user group, navigate to User Groups or select the Add 
icon. Then, select the user groups. The products associated with the selected user groups are assigned to the user.
Select Save.
The user is added to the Users list. If you assign an admin role or a product profile, the user receives an email notification. The user must follow the link to complete their profile if prompted.
You can add up to 10 users at a time. To add more, repeat these steps.
If a user has multiple Adobe plans on the same email address and at least one is a business plan, Adobe creates separate profiles, each with dedicated storage. Learn how end users can manage Adobe profiles.
Edit user details
As an administrator, you can update details only for users in a domain your organization owns. You cannot update user details in a domain your organization trusts but does not own. You can change the following for a user:
- User groups and products associated with the user
- Administrative rights
- Country
Note
- Federated ID or Enterprise ID type users: User details can be changed using the Admin Console, Azure Sync, Google Sync, User Sync tool, or the User Management API. The changes take effect immediately; however, the user is not notified. If you change a user's email address, inform them to use the new email address to log in to the Adobe enterprise account.
- Federated ID type users: Changes to the email address affect user login only if email addresses have been used as identifiers in the SAML handoff between Adobe and the organization's Identity Provider. If your organization uses email addresses in the handoff, any change to email addresses must be made simultaneously on both sides, or users will be unable to log in to their enterprise accounts.
In the Admin Console, go to Users > Users.
Select a user's name to view the details.
To edit the products, user groups, and administrative rights associated with the user, select the More Options 
icon in the upper-right corner of the relevant section.
Note
Assigning a user group will also assign the associated product profiles to the user.
Remove users
Note
Federated ID and Enterprise ID type users can also be removed using Azure Sync, Google Sync, User Sync tool, or the User Management API.
In the Admin Console, go to Users > Users.
Select the checkbox for the relevant users.
Select Remove Users.
If your organization uses Adobe storage for business, you can do one of the following:
- Transfer content now: Folder content is sent to a designated user via email. If you choose this option, specify the email address of the designated user who receives the content.
- Transfer content later: The folder's content remains in the Inactive User tab until it is permanently deleted.
- Permanently delete content: The folder is permanently deleted, with no option to retrieve its contents.
For more information, see reclaim the assets of the deleted user.
Caution
If you remove Directory Users for security reasons, all references to the user’s name and email address are removed. Only a unique alphanumeric ID is retained in the Admin Console. When you reclaim such assets later, it may be difficult to identify deleted users in the Inactive users tab. We recommend that you use the Transfer content now option instead.
In the Remove Users dialog box that displays, select Remove Users.
The users are removed from the Admin Console, and all permissions and access to services conferred by the organization are revoked.
