Troubleshooting & help
User Management enables you to create, search, update, and remove user accounts. These user accounts entitle the end users in your organization to Adobe products and services.
Your organization purchases Adobe enterprise plans offering access to various Adobe products and services that may include Creative Cloud products. Get details on how to fine-tune the usage of these plans and services.
You can decide what apps and services get deployed for your users by the packages that you create. These packages can then be deployed to the user's computers in your organization. You can even perform silent and custom deployment where no inputs are required from your users during installation.
Your Creative Cloud for enterprise account comes with Creative Apps like Photoshop and InDesign, CreativeSync to intelligently sync your assets, Creative Resources such as Adobe Stock and Adobe Fonts, Publishing mobile apps, and Enterprise Security of your intellectual property and creative content. Find out more about Creative Cloud for enterprise.
The Adobe Provisioning Toolkit Enterprise Edition is a command-line tool for supported platforms that helps you track and manage serialization of Adobe® products. Learn how you can download and use it to manage your Enterprise license.
This error usually occurs if a user does not have sufficient privileges on the computer where the application is running. Follow the instructions for your operating system to set permissions to the Adobe PCD and SLStore folders.
In environments where Creative Cloud has been deployed with a serialized package, a licensing error can occur which results in applications appearing as trials. Reserializing the affected workstation usually resolves this issue.