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Fix export issues in Premiere Pro

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  1. Adobe Premiere Pro User Guide
  2. Beta releases
    1. Beta Program Overview
    2. Premiere Pro Beta Home
  3. Getting started
    1. Get started with Adobe Premiere Pro
    2. What's new in Premiere Pro
    3. Best practices for updating Premiere Pro
    4. Keyboard shortcuts in Premiere Pro
    5. Accessibility in Premiere Pro
    6. Long Form and Episodic Workflow Guide
    7. Frequently asked questions
    8. Release Notes | Premiere Pro
  4. Hardware and operating system requirements
    1. Hardware recommendations
    2. System requirements
    3. GPU and GPU Driver requirements
    4. GPU Accelerated Rendering & Hardware Encoding/Decoding
  5. Creating projects
    1. Start a new project
    2. Open projects
    3. Move and delete projects
    4. Work with multiple open projects
    5. Work with Project Shortcuts
    6. Backward compatibility of Premiere Pro projects
    7. Open and edit Premiere Rush projects in Premiere Pro
    8. Best Practices: Create your own project templates
  6. Workspaces and workflows
    1. Workspaces
    2. FAQ | Import and export in Premiere Pro
    3. Working with Panels
    4. Windows touch and gesture controls
    5. Use Premiere Pro in a dual-monitor setup
  7. Capturing and importing
    1. Capturing
      1. Capturing and digitizing footage
      2. Capturing HD, DV, or HDV video
      3. Batch capturing and recapturing
      4. Setting up your system for HD, DV, or HDV capture
    2. Importing
      1. Transfer files
      2. Importing still images
      3. Importing digital audio
    3. Importing from Avid or Final Cut
      1. Importing AAF project files from Avid Media Composer
      2. Importing XML project files from Final Cut Pro 7 and Final Cut Pro X
    4. File formats
      1. Supported file formats
      2. Support for Blackmagic RAW
    5. Digitizing analog video
    6. Working with timecode
  8. Editing
    1. Edit video    
    2. Sequences
      1. Create and change sequences
      2. Change sequence settings
      3. Add clips to sequences
      4. Rearrange clips in a sequence
      5. Find, select, and group clips in a sequence
      6. Edit from sequences loaded into the Source Monitor
      7. Simplify sequences
      8. Rendering and previewing sequences
      9. Working with markers
      10. Source patching and track targeting
      11. Scene edit detection
    3. Video
      1. Create and play clips
      2. Trimming clips
      3. Synchronizing audio and video with Merge Clips
      4. Render and replace media
      5. Undo, history, and events
      6. Freeze and hold frames
      7. Working with aspect ratios
    4. Audio
      1. Overview of audio in Premiere Pro
      2. Audio Track Mixer
      3. Adjusting volume levels
      4. Edit, repair, and improve audio using Essential Sound panel
      5. Automatically duck audio
      6. Remix audio
      7. Monitor clip volume and pan using Audio Clip Mixer
      8. Audio balancing and panning
      9. Advanced Audio - Submixes, downmixing, and routing
      10. Audio effects and transitions
      11. Working with audio transitions
      12. Apply effects to audio
      13. Measure audio using the Loudness Radar effect
      14. Recording audio mixes
      15. Editing audio in the timeline
      16. Audio channel mapping in Premiere Pro
      17. Use Adobe Stock audio in Premiere Pro
    5. Advanced editing
      1. Multi-camera editing workflow
      2. Set up and use Head Mounted Display for immersive video in Premiere Pro
      3. Editing VR
    6. Best Practices
      1. Best Practices: Mix audio faster
      2. Best Practices: Editing efficiently
      3. Editing workflows for feature films
  9. Video Effects and Transitions
    1. Overview of video effects and transitions
    2. Effects
      1. Types of effects in Premiere Pro
      2. Apply and remove effects
      3. Effect presets
      4. Automatically reframe video for different social media channels
      5. Color correction effects
      6. Change duration and speed of clips
      7. Adjustment Layers
      8. Stabilize footage
    3. Transitions
      1. Applying transitions in Premiere Pro
      2. Modifying and customizing transitions
      3. Morph Cut
  10. Titles, Graphics, and Captions    
    1. Overview of the Essential Graphics panel
    2. Titles
      1. Create a title
    3. Graphics
      1. Create a shape
      2. Draw with the Pen tool
      3. Align and distribute objects
      4. Change the appearance of text and shapes
      5. Apply gradients
      6. Add Responsive Design features to your graphics
      7. Install and use Motion Graphics templates
      8. Replace images or videos in Motion Graphics templates
      9. Use data-driven Motion Graphics templates
    4. Captions
      1. Speech to Text
      2. Download language packs for transcription
      3. Working with captions
      4. Check spelling and Find and Replace
      5. Export text
      6. Speech to Text in Premiere Pro | FAQ
    5. Best Practices: Faster graphics workflows
    6. Retiring the Legacy Titler in Premiere Pro | FAQ
    7. Upgrade Legacy titles to Source Graphics
  11. Animation and Keyframing
    1. Adding, navigating, and setting keyframes
    2. Animating effects
    3. Use Motion effect to edit and animate clips
    4. Optimize keyframe automation
    5. Moving and copying keyframes
    6. Viewing and adjusting effects and keyframes
  12. Compositing
    1. Compositing, alpha channels, and adjusting clip opacity
    2. Masking and tracking
    3. Blending modes
  13. Color Correction and Grading
    1. Overview: Color workflows in Premiere Pro
    2. Auto Color
    3. Get creative with color using Lumetri looks
    4. Adjust color using RGB and Hue Saturation Curves
    5. Correct and match colors between shots
    6. Using HSL Secondary controls in the Lumetri Color panel
    7. Create vignettes
    8. Looks and LUTs
    9. Lumetri scopes
    10. Display Color Management
    11. Timeline tone mapping
    12. HDR for broadcasters
    13. Enable DirectX HDR support
  14. Exporting media
    1. Export video
    2. Export Preset Manager
    3. Workflow and overview for exporting
    4. Quick export
    5. Exporting for the Web and mobile devices
    6. Export a still image
    7. Exporting projects for other applications
    8. Exporting OMF files for Pro Tools
    9. Export to Panasonic P2 format
    10. Export settings
      1. Export settings reference
      2. Basic Video Settings
      3. Encoding Settings
    11. Best Practices: Export faster
  15. Collaboration: Frame.io, Productions, and Team Projects
    1. Collaboration in Premiere Pro
    2. Frame.io
      1. Install and activate Frame.io
      2. Use Frame.io with Premiere Pro and After Effects
      3. Integrate Adobe Workfront and Frame.io
      4. Frequently asked questions
    3. Productions
      1. Using Productions
      2. How clips work across projects in a Production
      3. Best Practices: Working with Productions
    4. Team Projects
      1. Get started with Team Projects
      2. Create a Team Project
      3. Add and manage media in Team Projects
      4. Invite and manage collaborators in a team project
      5. Share and manage changes with collaborators
      6. View auto-saves and versions of Team Projects
      7. Archive, restore, or delete Team Projects
  16. Working with other Adobe applications
    1. After Effects and Photoshop
    2. Dynamic Link
    3. Audition
    4. Prelude
  17. Organizing and Managing Assets
    1. Working in the Project panel
    2. Organize assets in the Project panel
    3. Playing assets
    4. Search assets
    5. Creative Cloud Libraries
    6. Sync Settings in Premiere Pro
    7. Consolidate, transcode, and archive projects
    8. Managing metadata
    9. Best Practices
      1. Best Practices: Learning from broadcast production
      2. Best Practices: Working with native formats
  18. Improving Performance and Troubleshooting
    1. Set preferences
    2. Reset and restore preferences
    3. Working with Proxies
      1. Proxy overview
      2. Ingest and Proxy Workflow
    4. Check if your system is compatible with Premiere Pro
    5. Premiere Pro for Apple silicon
    6. Eliminate flicker
    7. Interlacing and field order
    8. Smart rendering
    9. Control surface support
    10. Best Practices: Working with native formats
    11. Knowledge Base
      1. Known issues
      2. Fixed issues
      3. Fix Premiere Pro crash issues
      4. Unable to migrate settings after updating Premiere Pro
      5. Green and pink video in Premiere Pro or Premiere Rush
      6. How do I manage the Media Cache in Premiere Pro?
      7. Fix errors when rendering or exporting
      8. Troubleshoot issues related to playback and performance in Premiere Pro
  19. Extensions and plugins
    1. Installing plugins and extensions in Premiere Pro
    2. Latest plugins from third-party developers
  20. Monitoring Assets and Offline Media
    1. Monitoring assets
      1. Using the Source Monitor and Program Monitor
      2. Using the Reference Monitor
    2. Offline media
      1. Working with offline clips
      2. Creating clips for offline editing
      3. Relinking offline medInstia

Unable to render or export your Premiere Pro project? Application hangs, freezes, or becomes unresponsive while rendering or exporting? We’re here to help!

The troubleshooting solutions mentioned in this document are applicable for the following errors:

  • Import error
  • GPU render error
  • Out of memory error
  • Export error
  • I/O error
  • Accelerated render error

Fix common export issues in 7 simple steps

  1. Check current and trending known issues that may cause Premiere Pro to crash on export.
  2. Update to the latest Premiere Pro version that provides better product stability as we fix product issues.
    Update Premiere Pro now.
  3. Force quit and restart Premiere Pro or restart your computer to resolve a system issue. 
  4. Check if your System Compatibility Report is throwing any errors. Your report will indicate if you have any driver issues and if you need to update your drivers.
  5. Remove any punctuation marks in the media, the project file, or the output name.
  6. Make sure you have enough free disk space on the machine.
  7. Export to a different location on your machine.

If the issue persists, follow these steps:

  1. Try exporting your project to a different file format. For a list of supported file formats, see Formats exported directly from Premiere Pro.

  2.  Exporting to H.264 or HEVC? Go to Preferences > Media and deselect Enable hardware accelerated decoding (requires restart).

  3. If you are not exporting to H.264, or if the issue persists:

    1. Choose File > Project Settings > General. The Project Settings window opens. 
    2. In the Video Rendering and Playback section, choose Mercury Playback Engine Software Only.
    The Project Settings dialog box
    The Project Settings dialog box

    Note:

    Enabling the Mercury Playback Engine Software Only option may slow down the rendering speed.

  4. If you’re using a custom export preset, change to a built-in preset.
    Switching to a built-in export preset
    Switching to a built-in export preset

  5. Select Queue to open Media Encoder to export your project using Adobe Media Encoder. An added advantage to using Media Encoder is that you can work on other projects in Premiere Pro.

  6. If you’re using a third-party transition or plugin, remove that temporarily from the project and export again.

Unable to render or export a specific project?

If you suspect that the issue could be with a specific project, try exporting a different project and see if it works.

If you can export other projects, your existing project could have a problem rendering third-party plugins, transitions, or LUTs.

To resolve this issue, import it into a new project and try exporting again.

Export is very slow?

To increase your rendering speed make sure that your device meets our recommended system requirements. For more infrormation, see Premiere Pro system requirements. Furthermore, ensure that your drivers are updated. We recommend using NVIDIA Studio Driver.

Note:
  • If your priority is day of launch support for the latest games, patches, and DLCs, choose the Game Ready Drivers.
  • If your priority is stability and quality for creative workflows including video editing, animation, photography, graphic design, and live-streaming, choose the Studio Drivers.

For more information, see the NVIDIA documentation.

Premiere Pro still hangs or freezes while exporting?

As a last resort, if you are unable to resolve this problem, try reverting back to a previous version of the app.

For more information, see Install previous versions of your Creative Cloud apps.

Have a question?

Participate in our support community to find answers to some common questions or issues or share your ideas. We'd love to hear from you!

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