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Enterprise Admin Guide
  • Setup and onboarding
    • Explore Adobe Admin Console
      • Admin Console overview
      • Edit the organization name
      • Set the default email language
      • Add notes for users
      • Add security contacts
    • Sign-in and access
      • Sign in to your Adobe apps
      • Manage Adobe profiles
      • Company or school account sign-in FAQ
      • Resolve Adobe account sign-in issues with organization restrictions
  • Licensing
    • Licensing overview
      • Adobe licensing overview
      • Product profiles and license assignment
    • Licensing types
      • Named User Licensing overview
      • Shared Device Licensing overview
  • Identity and SSO
    • Set up identity
      • Identity types in Adobe Admin Console
      • Set up identity without SSO
      • Set up identity with SSO
      • Manage authentication settings
      • Restrict product access by IP address
      • Set up Identity provider initiated login for users
    • Integrate with Microsoft Entra
      • Add Microsoft Entra ID Sync to your directory
      • Authenticate your users with Microsoft Entra ID
      • Azure Active Directory authentication and sync FAQ
    • Integrate with Google Sync
      • Google Sync for federated directories
      • Add Google Sync to a federated directory
      • Set up single sign-on with Google Federation
      • Resolve Google sync failures with federated directory
      • Google Federation FAQ
    • Integrate with other SSO providers
      • Configure Microsoft AD FS for Adobe SSO
      • Adobe Single Sign On Configuration with Rapid Identity
      • Configure Okta for use with Adobe SSO
      • Configure Shibboleth IdP for use with Adobe SSO
    • Troubleshoot
      • Perform a SAML trace
      • Resolve Federated ID (SSO) sign-in errors
      • Collect Charles Proxy logs to debug SSO issues in Creative Cloud mobile apps
      • Update SSO certificate
  • Directories, domains, and access
    • Directories and domains
      • Create a directory for SAML identity providers
      • Verify domain ownership
      • Set up domains for directory authentication
      • Move domains across directories
      • Encrypted and trusted directory domain transfers
      • Move directories between Admin Consoles
      • Delete directories and domains
      • Automatic account creation overview
      • Enable automatic account creation
      • Automatic federated account creation FAQ
    • Domain enforcement
      • Domain enforcement for restricted authentication
      • Domain enforcement exception lists
      • Manage exception lists for domain enforcement
      • Manage Adobe ID users in enforced directories
    • Directory trusting
      • Directory trusting overview
      • Request directory access
      • Manage directory access requests
      • Change your authentication provider
  • Settings
    • Asset settings
      • Asset settings overview
      • Configure sharing restrictions and authorized domains
      • Content Credentials for enterprise content
      • Manage access to Connected Identities
    • Manage encryption
      • Dedicated encryption keys for data security
      • Set up dedicated encryption keys
      • Revoke dedicated encryption keys
      • Dedicated encryption keys FAQ
  • User management
    • Understand user management
      • User management overview
      • User management approaches
    • Manage users and groups
      • Manage users individually
      • Manage users in bulk
      • View bulk operation results
      • Troubleshoot bulk user CSV upload
      • User Sync Tool overview
      • User Sync Tool common errors
      • Manage API credentials for developers
      • Manage user groups
      • Manage directory users
      • Manage developers
    • Manage admins
      • Admin roles and hierarchy
      • Enterprise admin permissions matrix
      • Manage administrative roles
    • Manage user roles
      • User roles overview
      • Predefined user roles
      • Assign and manage predefined roles
      • Manage custom roles
      • User roles FAQ
    • Migrate users
      • Migrate existing users to the Adobe Admin Console
      • Edit user identity type
      • Migrate to Edition 3, Edition 4, Edition 5, or Express with Firefly
  • Products and entitlements
    • Manage products
      • Assign products to users
      • Assign product admins to products
      • Check license provisioning status
    • Manage product profiles
      • Product profiles overview
      • Create product profiles
      • Assign users to product profiles
      • Remove users and user groups from a product profile
      • Manage product profile admins
      • Migrate users and user groups from old profiles
    • Special programs plans
      • Manage trials and special offers
      • Creative Cloud for enterprise - free membership
      • Manage trials and special offers FAQ
    • Manage entitlements
      • Assign users to Firefly Creative Production
      • Assign users to Firefly custom models
      • Adobe Express Photos FAQs for administrators
      • Manage Adobe Express Photos for existing enterprise users
      • Enable Shared Credits for your organization
    • Manage automatic assignment
      • Manage automatic assignment rules
      • Automatic product assignment FAQ
      • Common assignment errors
    • Manage product access
      • Product access requests overview
      • Manage access requests
      • Adobe Admin Console product access requests FAQ
    • Manage self-service policies
      • Apply self-service policies
      • Admin Console self-service policies FAQ
    • Manage app integrations
      • Add or revoke an app integration
      • Manage app integration access policy
    • Frame.io integration
      • Automate your setup using Frame.io server-to-server support
      • Frame.io and Creative Cloud for enterprise plans FAQ
      • Manage Frame.io account roles
      • Migrate Frame.io user management to the Admin Console
    • Manage product permissions
      • Add permissions to a product profile
      • Remove permissions
  • Manage storage and assets
    • Manage storage
      • Adobe storage for business
      • Manage Adobe storage
      • Adobe storage quota and limits
      • Manage projects
      • Creative Cloud Libraries in business storage
    • Manage assets
      • Automated Asset Migration
      • Automated Asset Migration FAQ
      • Reclaim assets from a user
      • Manually transfer Adobe assets
  • Manage services
    • Configure services
      • Manage services in the Admin Console
      • Optional services
      • Domains to be allowed for Adobe apps & services to function correctly
    • Adobe Stock
      • Adobe Stock for enterprise
      • Adobe Stock License Approval
    • Custom fonts
      • Upload and manage custom fonts
      • Manage user access to custom fonts
    • Adobe Asset Link
      • Adobe Asset Link Overview
      • Configure Experience Manager Assets as a Cloud Service
      • Deploy Adobe Asset Link
      • Configure Adobe Experience Manager 6.x Assets for Adobe Asset Link
      • Manage assets using Adobe Asset Link
      • Troubleshoot Adobe Asset Link
      • Known issues with Adobe Asset Link
  • Deploy apps and updates
    • Prepare for deployment
      • Adobe app deployment
      • App deployment planning
      • Packaging overview and tools
      • Set packaging preferences
      • Configure an internal update server for packages
      • Test packages before deployment
    • Manage pre-generated packages
      • View package details
      • View and download Adobe package templates
      • Customize packages from Adobe Templates
      • Manage single-app packages
      • Update and rebuild outdated packages
      • Delete deployment packages
    • Create packages
      • Create Self-service packages
      • Create Managed packages
      • Create Acrobat-only packages
      • Create Shared Device Licensing packages
    • Customize end-user experience
      • Customize using managed packages
      • Customize using the ServiceConfig file
      • Add plugins to packages
    • Deploy packages
      • Deploy packages manually
      • Deployment log file locations
      • Manage Adobe package serialization with APTEE
      • APTEE product and locale code reference
      • Uninstall Creative Cloud apps
      • Creative Cloud deployment on VDI
      • Unified Acrobat for enterprise users
      • Deploy updates overview
    • Use third-party deployment tools
      • Deploy Adobe packages with Configuration Manager
      • Deploy packages with Microsoft Intune on Windows
      • Deploy packages with Microsoft Intune on macOS
      • Deploy Adobe packages with Apple Remote Desktop
      • Deploy packages using Jamf Pro
      • Deploy packages using Munki
    • Manage Shared Device Licensing (SDL)
      • Shared Device Licensing overview
      • Deploy Shared Device Licensing
      • Manage SDL profiles and user access
      • Activate shared device licenses
      • Use the Shared Device Licensing toolkit
      • Recover shared device licenses
      • Shared Device Licensing identity FAQ
      • Shared Device Licensing deployment FAQ
      • Shared Device Licensing access FAQ
      • Known issues in Shared Device Licensing
    • Adobe Update Server Setup Tool (AUSST)
      • Adobe Update Server Setup Tool overview
      • Set up the internal update server
      • Configure clients to use internal update server
      • Maintain the internal update server
      • Filter Adobe apps with AUSST
      • AUSST use cases and command reference
      • AUSST release notes
    • Adobe Remote Update Manager (RUM)
      • Adobe Remote Update Manager overview
      • Deploy and manage updates with RUM
      • RUM syntax and log reference
    • Troubleshoot
      • Fix AUSST sync and configuration errors
      • ARD package deployment fails
  • Contracts and renewals
    • Manage your contracts and agreements
    • Automated expiration stages for ETLA contracts
    • Switching contract types within an existing Adobe Admin Console
    • Enterprise in VIP: Renewals and Compliance
    • Purchase Authorization Compliance
  • Reports and logs
    • Track user assignments and events with the audit log
    • License assignment reports
    • Content Logs
  • Get started with Global Admin Console
    • Get started
      • Adopt global administration
      • Select an organization in the Global Admin Console
    • Manage your organization
      • Manage organization hierarchy
      • Manage administrators
      • Manage user groups
      • Update organization policies
      • Manage policy templates
      • Allocate products to child organizations
      • Manage product profiles
      • Execute pending jobs
    • Reports audit
      • Create license assignment reports for multiple organizations
      • Download audit logs and export reports
      • Export or import organization structure and product allocations
  • Get help
    • Support options
      • Support for enterprise administators
      • Schedule Expert Sessions
    • General troubleshooting
      • Microsoft Purview Information Protection support in Acrobat
      • Use the Creative Cloud Cleaner tool to fix installation issues
      • Fix app launch errors on Shared Device Licensing machines
      • Technical support boundaries for virtualized or server-based environments
      • Resolve trial and license expired errors
      • Migrating to OAuth Server-to-Server Credentials
      • Manage device authentication for Creative Cloud and Acrobat Pro
Adobe Help Center
Enterprise Admin Guide
  • Setup and onboarding
    • Explore Adobe Admin Console
      • Admin Console overview
      • Edit the organization name
      • Set the default email language
      • Add notes for users
      • Add security contacts
    • Sign-in and access
      • Sign in to your Adobe apps
      • Manage Adobe profiles
      • Company or school account sign-in FAQ
      • Resolve Adobe account sign-in issues with organization restrictions
  • Licensing
    • Licensing overview
      • Adobe licensing overview
      • Product profiles and license assignment
    • Licensing types
      • Named User Licensing overview
      • Shared Device Licensing overview
  • Identity and SSO
    • Set up identity
      • Identity types in Adobe Admin Console
      • Set up identity without SSO
      • Set up identity with SSO
      • Manage authentication settings
      • Restrict product access by IP address
      • Set up Identity provider initiated login for users
    • Integrate with Microsoft Entra
      • Add Microsoft Entra ID Sync to your directory
      • Authenticate your users with Microsoft Entra ID
      • Azure Active Directory authentication and sync FAQ
    • Integrate with Google Sync
      • Google Sync for federated directories
      • Add Google Sync to a federated directory
      • Set up single sign-on with Google Federation
      • Resolve Google sync failures with federated directory
      • Google Federation FAQ
    • Integrate with other SSO providers
      • Configure Microsoft AD FS for Adobe SSO
      • Adobe Single Sign On Configuration with Rapid Identity
      • Configure Okta for use with Adobe SSO
      • Configure Shibboleth IdP for use with Adobe SSO
    • Troubleshoot
      • Perform a SAML trace
      • Resolve Federated ID (SSO) sign-in errors
      • Collect Charles Proxy logs to debug SSO issues in Creative Cloud mobile apps
      • Update SSO certificate
  • Directories, domains, and access
    • Directories and domains
      • Create a directory for SAML identity providers
      • Verify domain ownership
      • Set up domains for directory authentication
      • Move domains across directories
      • Encrypted and trusted directory domain transfers
      • Move directories between Admin Consoles
      • Delete directories and domains
      • Automatic account creation overview
      • Enable automatic account creation
      • Automatic federated account creation FAQ
    • Domain enforcement
      • Domain enforcement for restricted authentication
      • Domain enforcement exception lists
      • Manage exception lists for domain enforcement
      • Manage Adobe ID users in enforced directories
    • Directory trusting
      • Directory trusting overview
      • Request directory access
      • Manage directory access requests
      • Change your authentication provider
  • Settings
    • Asset settings
      • Asset settings overview
      • Configure sharing restrictions and authorized domains
      • Content Credentials for enterprise content
      • Manage access to Connected Identities
    • Manage encryption
      • Dedicated encryption keys for data security
      • Set up dedicated encryption keys
      • Revoke dedicated encryption keys
      • Dedicated encryption keys FAQ
  • User management
    • Understand user management
      • User management overview
      • User management approaches
    • Manage users and groups
      • Manage users individually
      • Manage users in bulk
      • View bulk operation results
      • Troubleshoot bulk user CSV upload
      • User Sync Tool overview
      • User Sync Tool common errors
      • Manage API credentials for developers
      • Manage user groups
      • Manage directory users
      • Manage developers
    • Manage admins
      • Admin roles and hierarchy
      • Enterprise admin permissions matrix
      • Manage administrative roles
    • Manage user roles
      • User roles overview
      • Predefined user roles
      • Assign and manage predefined roles
      • Manage custom roles
      • User roles FAQ
    • Migrate users
      • Migrate existing users to the Adobe Admin Console
      • Edit user identity type
      • Migrate to Edition 3, Edition 4, Edition 5, or Express with Firefly
  • Products and entitlements
    • Manage products
      • Assign products to users
      • Assign product admins to products
      • Check license provisioning status
    • Manage product profiles
      • Product profiles overview
      • Create product profiles
      • Assign users to product profiles
      • Remove users and user groups from a product profile
      • Manage product profile admins
      • Migrate users and user groups from old profiles
    • Special programs plans
      • Manage trials and special offers
      • Creative Cloud for enterprise - free membership
      • Manage trials and special offers FAQ
    • Manage entitlements
      • Assign users to Firefly Creative Production
      • Assign users to Firefly custom models
      • Adobe Express Photos FAQs for administrators
      • Manage Adobe Express Photos for existing enterprise users
      • Enable Shared Credits for your organization
    • Manage automatic assignment
      • Manage automatic assignment rules
      • Automatic product assignment FAQ
      • Common assignment errors
    • Manage product access
      • Product access requests overview
      • Manage access requests
      • Adobe Admin Console product access requests FAQ
    • Manage self-service policies
      • Apply self-service policies
      • Admin Console self-service policies FAQ
    • Manage app integrations
      • Add or revoke an app integration
      • Manage app integration access policy
    • Frame.io integration
      • Automate your setup using Frame.io server-to-server support
      • Frame.io and Creative Cloud for enterprise plans FAQ
      • Manage Frame.io account roles
      • Migrate Frame.io user management to the Admin Console
    • Manage product permissions
      • Add permissions to a product profile
      • Remove permissions
  • Manage storage and assets
    • Manage storage
      • Adobe storage for business
      • Manage Adobe storage
      • Adobe storage quota and limits
      • Manage projects
      • Creative Cloud Libraries in business storage
    • Manage assets
      • Automated Asset Migration
      • Automated Asset Migration FAQ
      • Reclaim assets from a user
      • Manually transfer Adobe assets
  • Manage services
    • Configure services
      • Manage services in the Admin Console
      • Optional services
      • Domains to be allowed for Adobe apps & services to function correctly
    • Adobe Stock
      • Adobe Stock for enterprise
      • Adobe Stock License Approval
    • Custom fonts
      • Upload and manage custom fonts
      • Manage user access to custom fonts
    • Adobe Asset Link
      • Adobe Asset Link Overview
      • Configure Experience Manager Assets as a Cloud Service
      • Deploy Adobe Asset Link
      • Configure Adobe Experience Manager 6.x Assets for Adobe Asset Link
      • Manage assets using Adobe Asset Link
      • Troubleshoot Adobe Asset Link
      • Known issues with Adobe Asset Link
  • Deploy apps and updates
    • Prepare for deployment
      • Adobe app deployment
      • App deployment planning
      • Packaging overview and tools
      • Set packaging preferences
      • Configure an internal update server for packages
      • Test packages before deployment
    • Manage pre-generated packages
      • View package details
      • View and download Adobe package templates
      • Customize packages from Adobe Templates
      • Manage single-app packages
      • Update and rebuild outdated packages
      • Delete deployment packages
    • Create packages
      • Create Self-service packages
      • Create Managed packages
      • Create Acrobat-only packages
      • Create Shared Device Licensing packages
    • Customize end-user experience
      • Customize using managed packages
      • Customize using the ServiceConfig file
      • Add plugins to packages
    • Deploy packages
      • Deploy packages manually
      • Deployment log file locations
      • Manage Adobe package serialization with APTEE
      • APTEE product and locale code reference
      • Uninstall Creative Cloud apps
      • Creative Cloud deployment on VDI
      • Unified Acrobat for enterprise users
      • Deploy updates overview
    • Use third-party deployment tools
      • Deploy Adobe packages with Configuration Manager
      • Deploy packages with Microsoft Intune on Windows
      • Deploy packages with Microsoft Intune on macOS
      • Deploy Adobe packages with Apple Remote Desktop
      • Deploy packages using Jamf Pro
      • Deploy packages using Munki
    • Manage Shared Device Licensing (SDL)
      • Shared Device Licensing overview
      • Deploy Shared Device Licensing
      • Manage SDL profiles and user access
      • Activate shared device licenses
      • Use the Shared Device Licensing toolkit
      • Recover shared device licenses
      • Shared Device Licensing identity FAQ
      • Shared Device Licensing deployment FAQ
      • Shared Device Licensing access FAQ
      • Known issues in Shared Device Licensing
    • Adobe Update Server Setup Tool (AUSST)
      • Adobe Update Server Setup Tool overview
      • Set up the internal update server
      • Configure clients to use internal update server
      • Maintain the internal update server
      • Filter Adobe apps with AUSST
      • AUSST use cases and command reference
      • AUSST release notes
    • Adobe Remote Update Manager (RUM)
      • Adobe Remote Update Manager overview
      • Deploy and manage updates with RUM
      • RUM syntax and log reference
    • Troubleshoot
      • Fix AUSST sync and configuration errors
      • ARD package deployment fails
  • Contracts and renewals
    • Manage your contracts and agreements
    • Automated expiration stages for ETLA contracts
    • Switching contract types within an existing Adobe Admin Console
    • Enterprise in VIP: Renewals and Compliance
    • Purchase Authorization Compliance
  • Reports and logs
    • Track user assignments and events with the audit log
    • License assignment reports
    • Content Logs
  • Get started with Global Admin Console
    • Get started
      • Adopt global administration
      • Select an organization in the Global Admin Console
    • Manage your organization
      • Manage organization hierarchy
      • Manage administrators
      • Manage user groups
      • Update organization policies
      • Manage policy templates
      • Allocate products to child organizations
      • Manage product profiles
      • Execute pending jobs
    • Reports audit
      • Create license assignment reports for multiple organizations
      • Download audit logs and export reports
      • Export or import organization structure and product allocations
  • Get help
    • Support options
      • Support for enterprise administators
      • Schedule Expert Sessions
    • General troubleshooting
      • Microsoft Purview Information Protection support in Acrobat
      • Use the Creative Cloud Cleaner tool to fix installation issues
      • Fix app launch errors on Shared Device Licensing machines
      • Technical support boundaries for virtualized or server-based environments
      • Resolve trial and license expired errors
      • Migrating to OAuth Server-to-Server Credentials
      • Manage device authentication for Creative Cloud and Acrobat Pro

Get help

Support options

  • Support for enterprise administators

  • Schedule Expert Sessions

General troubleshooting

  • Microsoft Purview Information Protection support in Acrobat

  • Use the Creative Cloud Cleaner tool to fix installation issues

  • Fix app launch errors on Shared Device Licensing machines

  • Technical support boundaries for virtualized or server-based environments

  • Resolve trial and license expired errors

  • Migrating to OAuth Server-to-Server Credentials

  • Manage device authentication for Creative Cloud and Acrobat Pro

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