Go to the Products tab in the Adobe Admin Console and select a product.
Learn how system admins, product admins, and product profile admins can manage product profiles to control user access to Adobe services.
Core services are required for Creative Cloud and are always enabled. They don't appear in Admin Console and can't be turned off. For example, sync settings, collaboration, storage, and Creative Cloud Libraries.
Optional services can be enabled or disabled for each product profile. Learn more about optional services.
When assigning a plan with storage and services, you can configure which services are enabled for each product profile. This controls what users can access within that profile.
You can enable and disable services at the product profile level, not for individual user accounts.
Select the View Details icon for a product profile.
Update the enabled services for the product profile.
For all your Adobe apps and services to function correctly, a set of URLs and domains must be allowed.
Make note of the following when enabling and disabling services:
- Users assigned to multiple product profiles receive access to all services enabled across those profiles. A user is assigned to two product profiles. If Adobe Express is enabled in one profile but disabled in the other, the user can still access Adobe Express.
- Users with an individual Adobe subscription retain access to the services included with their personal subscription, even if those services are disabled in their enterprise product profile.
- For a user working with desktop apps, changes may only take effect when the user closes and reopens the app.
- For a user working with a web service or a mobile app, changes may only take effect when the user signs out and signs back in.
Acrobat services control access to features and capabilities across Acrobat, including web and mobile experiences, integrations such as Microsoft Teams and Outlook, Adobe Express, PDF Services, cloud storage, and collaboration features.
| Access level | Adobe Acrobat AI | Adobe Express | PDF Services | What users get |
|---|---|---|---|---|
| Full Acrobat Studio experience | On | On | On | PDF Spaces, AI Assistant, Adobe Express, cloud storage, and collaboration. |
| Cloud storage, services, and AI. No content creation. | On | Off | On | PDF Spaces, AI Assistant, cloud storage, and collaboration. No Adobe Express, no Firefly image generation. |
| Cloud storage, services, and content creation. No generative AI features in Acrobat. | Off (Only blocks all AI features in Acrobat) |
On (AI features in Adobe Express will work) |
On | Acrobat Pro, cloud storage, collaboration, and Adobe Express. No AI Assistant, no PDF Spaces. |
| Cloud storage and services. No generative AI features. | Off | Off | On | Acrobat Pro, cloud storage, collaboration. No AI features or Adobe Express. |
| Desktop features and generative AI. No cloud storage. | On | Off | Off | AI Assistant on local files only. No cloud storage, PDF Spaces, or Adobe Express. |
| Desktop features only. No cloud storage or generative AI. | Off | Off | Off | Acrobat Pro only. No AI, cloud storage, PDF Spaces, or Adobe Express. |
Adobe Express requires PDF Services to be On, so combinations with Adobe Express On and PDF Services Off are not included in this table.
Feature dependencies
| Feature | Required services |
|---|---|
| PDF Spaces | PDF Services and Adobe Acrobat AI |
| Adobe Express | PDF Services and Adobe Express |
| AI Assistant | Adobe Acrobat AI |
| Cloud storage and collaboration | PDF Services |
Acrobat Studio includes additional features, such as Analyzer and Knowledge Base, that are each controlled by their own services toggle in the Admin Console. See the setup guides for Analyzer and Knowledge Base.
Enable all services unless your organization needs to restrict access for compliance or policy reasons. Disabling services can limit functionality across Adobe apps.