Adobe recommends that you use the Adobe Reader 7.0 uninstaller in the Add/Remove Programs utility in Windows to remove Adobe Reader 7.0 from the computer. Occasionally, however, damaged files or a partial installation can prevent the Adobe Reader 7.0 uninstaller from working correctly. They can also cause the uninstaller to leave files or empty application folders on the system after the removal is performed. You could also notice Adobe Reader 7.0 missing from the Add/Remove Programs list. Or, you could find that the installer only displays the Repair and Remove options when you try to install Adobe Reader 7.0.
Manually removing Adobe Reader 7.0 ensures that all files and folders are removed.
These instructions are for removing Adobe Reader 7.0. If you have other versions of Adobe applications installed, remove only the files below that relate to Adobe Reader 7.0. These steps also remove any extra content (for example, Goodies or Functional Content) installed with Adobe Reader 7.0. If you reinstall Adobe Reader 7.0, reinstall its extra content as well.
Note: It's possible that uour system doesn't contain all of the files and folders listed in this document. If you do not find a listed file or folder on your system proceed to the next file or folder on the list.
Some of these procedures require you to locate hidden files and hidden folders. Some procedures require you to locate files by their full filenames, which include extensions (for example, example_filename.ini). By default, Windows Explorer doesn't show hidden files, hidden folders, or filename extensions that it recognizes.
To show hidden files, hidden folders, and all filename extensions in Windows Explorer, do the following:
The uninstaller is designed to remove everything Adobe Reader 7.0 installs. When you start Adobe Reader 7.0 for the first time, or when you modify the preferences, new folders and files could be created. To ensure removal of all additional folders and files, proceed to "Remove remaining folders and files for Adobe Reader 7.0" below after you use the uninstaller.
To use the uninstaller, do the following:
Before proceeding with the following steps, print the directions. Restarting in Diagnostic or Safemode typically disables Internet access.
Note: Windows 2000 does not have the MSConfig utility for disabling start items. You can manually disable the items or obtain the MSConfig utility for Windows XP.
Back up any personal files you want to save from the following directories, and then remove the listed folders and files:
Program Files\Adobe\Acrobat 7.0\Reader
Program Files\Common Files\Adobe\Acrobat
Program Files\Internet Explorer\PLUGINS\nppdf32.dll
Documents and Settings\User Name\Application Data\Adobe\Acrobat
Documents and Settings\All Users\Application Data\Adobe\Acrobat
Documents and Settings\All Users\Desktop\Adobe Reader 7.lnk
Documents and Settings\All Users\Start Menu\Programs\Adobe Reader 7.lnk
Program Files\Netscape\Netscape Browser\plugins\nppdf32.dll
Remove the application registry keys from the registry, if they are available.
Note: Log in to the computer as an Administrator to modify your registry.
Disclaimer: This procedure involves editing the Windows registry. Adobe doesn't support editing the registry, which contains critical system and application information. For information on the Windows Registry Editor, see the documentation for Windows or contact Microsoft Technical Support. It's possible that you don't have all of these files.
Important: Make a backup copy of the registry before you edit it.
HKEY_LOCAL_MACHINE\Software\Adobe Systems\Common Install\Shared Service\B2E57000