- Check current and trending known issues that may cause Premiere Pro to crash on export.
- Update to the latest Premiere Pro version that provides better product stability as we fix product issues.
Update Premiere Pro now. - Force quit and restart Premiere Pro or restart your computer to resolve a system issue.
- Check if your System Compatibility Report is throwing any errors. Your report will indicate if you have any driver issues and if you need to update your drivers.
- Remove any punctuation marks in the media, the project file, or the output name.
- Make sure you have enough free disk space on the machine.
- Export to a different location on your machine.
- Adobe Premiere Pro User Guide
- Beta releases
- Getting started
- Hardware and operating system requirements
- Creating projects
- Workspaces and workflows
- Frame.io
- Import media
- Importing
- Importing from Avid or Final Cut
- File formats
- Working with timecode
- Editing
- Edit video
- Sequences
- Create and change sequences
- Set In and Out points in the Source Monitor
- Add clips to sequences
- Rearrange and move clips
- Find, select, and group clips in a sequence
- Remove clips from a sequence
- Change sequence settings
- Edit from sequences loaded into the Source Monitor
- Simplify sequences
- Rendering and previewing sequences
- Working with markers
- Add markers to clips
- Create markers in Effect Controls panel
- Set default marker colors
- Find, move, and delete markers
- Show or hide markers by color
- View marker comments
- Copy and paste sequence markers
- Sharing markers with After Effects
- Source patching and track targeting
- Scene edit detection
- Cut and trim clips
- Video
- Audio
- Overview of audio in Premiere Pro
- Edit audio clips in the Source Monitor
- Audio Track Mixer
- Adjusting volume levels
- Edit, repair, and improve audio using Essential Sound panel
- Enhance Speech
- Enhance Speech FAQs
- Audio Category Tagging
- Automatically duck audio
- Remix audio
- Monitor clip volume and pan using Audio Clip Mixer
- Audio balancing and panning
- Advanced Audio - Submixes, downmixing, and routing
- Audio effects and transitions
- Working with audio transitions
- Apply effects to audio
- Measure audio using the Loudness Radar effect
- Recording audio mixes
- Editing audio in the timeline
- Audio channel mapping in Premiere Pro
- Use Adobe Stock audio in Premiere Pro
- Overview of audio in Premiere Pro
- Text-Based Editing
- Advanced editing
- Best Practices
- Video Effects and Transitions
- Overview of video effects and transitions
- Effects
- Transitions
- Titles, Graphics, and Captions
- Properties panel
- Essential Graphics panel (24.x and earlier)
- Overview of the Essential Graphics panel
- Create a title
- Linked and Track Styles
- Working with style browser
- Create a shape
- Draw with the Pen tool
- Align and distribute objects
- Change the appearance of text and shapes
- Apply gradients
- Add Responsive Design features to your graphics
- Speech to Text
- Download language packs for transcription
- Working with captions
- Check spelling and Find and Replace
- Export text
- Speech to Text FAQs
- Motion Graphics panel (24.x and earlier)
- Best Practices: Faster graphics workflows
- Retiring the Legacy Titler FAQs
- Upgrade Legacy titles to Source Graphics
- Fonts and emojis
- Animation and Keyframing
- Compositing
- Color Correction and Grading
- Overview: Color workflows in Premiere Pro
- Color Settings
- Auto Color
- Get creative with color using Lumetri looks
- Adjust color using RGB and Hue Saturation Curves
- Correct and match colors between shots
- Using HSL Secondary controls in the Lumetri Color panel
- Create vignettes
- Looks and LUTs
- Lumetri scopes
- Display Color Management
- Timeline tone mapping
- HDR for broadcasters
- Enable DirectX HDR support
- Exporting media
- Collaborative editing
- Collaboration in Premiere Pro
- Get started with collaborative video editing
- Create Team Projects
- Add and manage media in Team Projects
- Invite and manage collaborators
- Share and manage changes with collaborators
- View auto saves and versions of Team Projects
- Manage Team Projects
- Linked Team Projects
- Frequently asked questions
- Long form and Episodic workflows
- Working with other Adobe applications
- Organizing and Managing Assets
- Improving Performance and Troubleshooting
- Set preferences
- Reset and restore preferences
- Recovery Mode
- Working with Proxies
- Check if your system is compatible with Premiere Pro
- Premiere Pro for Apple silicon
- Eliminate flicker
- Interlacing and field order
- Smart rendering
- Control surface support
- Best Practices: Working with native formats
- Knowledge Base
- Known issues
- Fixed issues
- Fix Premiere Pro crash issues
- Unable to migrate settings after updating Premiere Pro
- Green and pink video in Premiere Pro or Premiere Rush
- How do I manage the Media Cache in Premiere Pro?
- Fix errors when rendering or exporting
- Troubleshoot issues related to playback and performance in Premiere Pro
- Set preferences
- Extensions and plugins
- Video and audio streaming
- Monitoring Assets and Offline Media
Unable to render or export your Premiere Pro project? Application hangs, freezes, or becomes unresponsive while rendering or exporting? We’re here to help!
Fix common export issues in 7 simple steps
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If the issue persists, follow these steps:
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Try exporting your project to a different file format. For a list of supported file formats, see Formats exported directly from Premiere Pro.
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If you are not exporting to H.264, or if the issue persists:
- Choose File > Project Settings > General. The Project Settings window opens.
- In the Video Rendering and Playback section, choose Mercury Playback Engine Software Only.
Obs!"Software Only" mode isn't available on Apple computers that use Apple Silicon processors.
Obs!Enabling the Mercury Playback Engine Software Only option may slow down the rendering speed.
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If you’re using a custom export preset, change to a built-in preset.
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Select Queue to open Media Encoder to export your project using Adobe Media Encoder. An added advantage to using Media Encoder is that you can work on other projects in Premiere Pro.
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If you’re using a third-party transition or plugin, remove that temporarily from the project and export again.
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