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Enable single sign-on with SAML

Guida di Adobe Acrobat Sign

Novità

  1. Note sulla pre-release
  2. Note sulla versione
  3. Notifiche importanti

Introduzione

  1. Guida introduttiva per gli amministratori
  2. Guida introduttiva per gli utenti
  3. Per gli sviluppatori
  4. Libreria tutorial video
  5. Domande frequenti

Amministrazione

  1. Panoramica su Admin Console
  2. Gestione degli utenti
    1. Aggiungere un utente
    2. Aggiungere più utenti alla volta
    3. Aggiungere utenti dalla directory
    4. Aggiungere utenti da Microsoft Azure Active Directory
    5. Creare utenti con funzioni specifiche
      1. Account tecnici: basati su API
      2. Account di servizio: gestiti manualmente
    6. Verificare la presenza di utenti con errori di provisioning
    7. Modificare il nome/l’indirizzo e-mail
    8. Modificare l’iscrizione a un gruppo di un utente
    9. Modificare l’iscrizione a un gruppo di un utente tramite l’interfaccia del gruppo
    10. Promuovere un utente a un ruolo di amministratore
    11. Tipi di identità utente e SSO
    12. Cambiare l’identità utente
    13. Autenticare gli utenti con Microsoft Azure
    14. Autenticare gli utenti con la Federazione Google
    15. Profili di prodotti
    16. Esperienza di accesso
  3. Impostazioni account/gruppo
    1. Panoramica delle impostazioni
    2. Impostazioni generali
      1. Livello e ID account
      2. Flussi di lavoro per firma autonoma
      3. Invia in modalità collettiva
      4. Moduli Web
      5. Flussi di lavoro di invio personalizzati
      6. Flussi di lavoro Power Automate
      7. Documenti libreria
      8. Raccogliere i dati modulo con gli accordi
      9. Visibilità limitata dei documenti
      10. Allegare una copia PDF dell’accordo firmato 
      11. Includere un collegamento nell’e-mail
      12. Includere un’immagine nell’e-mail
      13. Denominazione dei file allegati alle e-mail
      14. Allegare report di audit ai documenti
      15. Unire più documenti in uno solo
      16. Caricare un documento firmato
      17. Delega per utenti nel mio account
      18. Consentire la delega ai destinatari esterni
      19. Autorizzazione a firmare
      20. Autorizzazione a inviare
      21. Autorizzazione all’aggiunta di sigilli elettronici
      22. Impostare un fuso orario predefinito
      23. Impostare un formato data predefinito
      24. Utenti in più gruppi
        1. Aggiornare per utilizzare la funzione Utenti in più gruppi
      25. Autorizzazioni amministratore gruppo
      26. Sostituzione del destinatario
      27. Report di audit
        1. Panoramica
        2. Consentire l’accesso non autenticato alla pagina di verifica delle transazioni
        3. Includere promemoria
        4. Includere eventi di visualizzazione
        5. Includere numero di pagine/allegati dell’accordo
      28. Messaggi e assistenza nel prodotto
      29. PDF accessibili
      30. Nuova esperienza di creazione
      31. Cliente nel settore sanitario
    3. Configurazione dell’account
      1. Aggiungere un logo
      2. Personalizzare nome host/URL dell’azienda    
      3. Aggiungere il nome dell’azienda
    4. Preferenze firma
      1. Firme formattate correttamente
      2. Consentire ai destinatari di firmare
      3. I firmatari possono cambiare il nome
      4. Consentire ai destinatari di usare la propria firma salvata
      5. Personalizzare le Condizioni d'uso e l’Informativa cliente
      6. Guida per i destinatari ai campi del modulo
      7. Rifiuto di firmare
      8. Consentire flussi di lavoro con timbri
      9. Chiedere ai firmatari di fornire il proprio Titolo o Azienda
      10. Consentire ai firmatari di stampare e apporre una firma manuale
      11. Mostrare i messaggi durante la firma elettronica
      12. Chiedere ai firmatari di creare la firma con un dispositivo mobile
      13. Richiedere indirizzo IP dei destinatari
      14. Escludere il nome dell’azienda e il titolo dai timbri di partecipazione
    5. Firme digitali
      1. Panoramica
      2. Scaricare e firmare con Acrobat
      3. Firmare con le firme cloud
      4. Provider per la firma cloud con restrizioni
    6. Sigilli elettronici
    7. Identità digitale
    8. Impostazioni report
      1. Nuova esperienza per i report
      2. Impostazioni per report Classic
    9. Impostazioni di protezione
      1. Impostazioni Single Sign-on
      2. Impostazioni Ricordami
      3. Criterio password di accesso
      4. Forza password di accesso
      5. Durata sessione Web
      6. Tipo cifratura PDF
      7. API
      8. Accesso a informazioni su utenti e gruppi
      9. Intervalli IP consentiti
      10. Condivisione account
      11. Permessi di condivisione account
      12. Controlli di condivisione accordi
      13. Verifica identità firmatario
      14. Password per firma accordo
      15. Forza password del documento
      16. Blocca firmatari tramite geolocalizzazione
      17. Autenticazione tramite telefono
      18. Autenticazione basata su conoscenza (KBA)
      19. Consentire estrazione pagina
      20. Scadenza del link del documento
      21. Caricare un certificato client per webhook/richiamata
      22. Marca temporale
    10. Impostazioni di invio
      1. Mostrare la pagina Invia dopo l’accesso
      2. Richiedere il nome del destinatario all’invio
      3. Bloccare i valori dei nomi per gli utenti noti
      4. Ruoli destinatario consentiti
      5. Gruppi di destinatari
      6. Campi obbligatori
      7. Creazione di documenti allegati
      8. Modificare gli accordi
      9. Nome dell’accordo
      10. Lingue
      11. Messaggi privati
      12. Tipi di firma consentiti
      13. Promemoria
      14. Protezione con password di documenti firmati
      15. Opzioni di identificazione firmatari
        1. Panoramica
        2. Password per firma
        3. Password monouso tramite e-mail
        4. Autenticazione Acrobat Sign
        5. Autenticazione tramite telefono
        6. Firma digitale basata su cloud
        7. Autenticazione basata su conoscenza
        8. Documento di identità
        9. Report identità firmatario
      16. Protezione contenuti
      17. Abilitare transazioni Notarize
      18. Scadenza documento
      19. Mostrare l’anteprima, posizionare le firme e aggiungere campi
      20. Ordine di firma
      21. Liquid Mode
      22. Controlli per flusso di lavoro personalizzato
      23. Opzioni di caricamento per la pagina di firma elettronica
      24. Reindirizzamento URL di conferma post-firma
    11. Modelli messaggio
    12. Impostazioni Bio-Pharma
      1. Panoramica
      2. Richiedere l’autenticazione dell’identità
      3. Motivi di firma
    13. Integrazione flusso di lavoro
    14. Impostazioni autenticazione
    15. Integrazione per pagamenti
    16. Messaggi per firmatari
    17. Impostazioni SAML
      1. Configurazione SAML
      2. Installare Microsoft Active Directory Federation Service
      3. Installare Okta
      4. Installare OneLogin
      5. Installare Oracle Identity Federation
    18. Governance dei dati
    19. Impostazioni marca temporale
    20. Archivio esterno
    21. Lingue account
    22. Impostazioni e-mail
      1. Immagini di intestazione/piè di pagina e-mail
      2. Consentire piè di pagina e-mail per singoli utenti
      3. Personalizzare l’e-mail Richiesta di firma
      4. Personalizzare i campi A e Cc
      5. Modelli e-mail personalizzati
      6. Abilita notifiche senza collegamento
    23. Migrazione da echosign.com ad adobesign.com
    24. Configurare le opzioni per i destinatari
  4. Linee guida per i requisiti normativi
    1. Accessibilità
      1. Conformità alle norme di accessibilità
      2. Creare moduli accessibili con Acrobat desktop
      3. Creare moduli AcroForm accessibili
    2. HIPAA
    3. GDPR
      1. Panoramica sul GDPR
      2. Redigere un utente
      3. Redigere gli accordi di un utente    
    4. 21 CFR parte 11 ed EudraLex Annex 11
      1. Pacchetto di convalida 21 CRF parte 11
      2. Manuale 21 CFR ed EudraLex Annex 11
      3. Analisi delle responsabilità condivise
    5. Clientela del settore sanitario
    6. Supporto IVES
    7. eOriginal vaulting for chattel paper
    8. Considerazioni UE/Regno Unito
      1. Operazioni transfrontaliere UE/Regno Unito e eIDAS
      2. Requisiti HMLR per atti firmati elettronicamente
      3. L’impatto della Brexit sulle leggi relative alla firma elettronica nel Regno Unito
  5. Download di accordi in modalità collettiva
  6. Richiedere il proprio dominio 

Inviare, firmare e gestire gli accordi

  1. Inviare gli accordi  
    1. Panoramica sulla pagina Invia
    2. Inviare un accordo solo a se stessi
    3. Inviare un accordo agli altri
    4. Firme manuali
    5. Ordine di firma del destinatario
    6. Invia in modalità collettiva
      1. Panoramica della funzione Invia in modalità collettiva
      2. Invia in modalità collettiva - Destinatari manuali
      3. Invia in modalità collettiva - Caricamento CSV
      4. Annullare una transazione per l’invio in modalità collettiva
      5. Aggiungere promemoria all’invio in modalità collettiva
      6. Reporting per Invia in modalità collettiva
  2. Authoring dei campi nei documenti
    1. Ambiente di authoring in-app
      1. Rilevamento automatico dei campi
      2. Trascinare i campi utilizzando l’ambiente di authoring
      3. Assegnare i campi modulo ai destinatari
      4. Ruolo di precompilazione
      5. Applicare campi con un modello per campi riutilizzabili
      6. Trasferire i campi in un nuovo modello libreria
      7. Ambiente di authoring aggiornato durante l’invio degli accordi
    2. Creare moduli e tag di testo
    3. Creare moduli con Acrobat (AcroForms)
      1. Creazione di AcroForm
      2. Creazione di file PDF accessibili
    4. Campi
      1. Tipi di campi
        1. Tipi di campi comuni
        2. Immagini in linea
        3. Immagini del timbro
      2. Aspetto del contenuto dei campi
      3. Convalide dei campi
      4. Valori dei campi nascosti
      5. Impostazione delle condizioni Mostra/Nascondi
      6. Campi calcolati
  1. Domande frequenti sull’authoring
  2. Firmare gli accordi
    1. Firmare gli accordi ricevuti
    2. Compila e firma
    3. Firma autonoma
  3. Gestire gli accordi 
    1. Panoramica della pagina Gestisci
    2. Delegare gli accordi
    3. Sostituire i destinatari
    4. Limitare la visibilità del documento
    5. Annullare un accordo
    6. Creare nuovi promemoria
    7. Revisione dei promemoria
    8. Annullare un promemoria
    9. Altre azioni...
      1. Come funziona la ricerca
      2. Visualizzare un accordo
      3. Creare un modello da un accordo
      4. Nascondere/Mostrare gli accordi nella visualizzazione
      5. Caricare un accordo firmato
      6. Modificare i file e i campi di un accordo inviato
      7. Modificare il metodo di autenticazione di un destinatario
      8. Aggiungere o modificare una data di scadenza
      9. Aggiungere una nota a un accordo
      10. Condividere un singolo accordo
      11. Annullare la condivisione di un accordo
      12. Scaricare un singolo accordo
      13. Scaricare i singoli file di un accordo
      14. Scaricare il report di audit di un accordo
      15. Scaricare il contenuto dei campi di un accordo
  4. Report di audit
  5. Rapporti ed esportazioni di dati
    1. Panoramica
    2. Concedere agli utenti l’accesso al reporting
    3. Grafici del report
      1. Creare un nuovo report
      2. Report degli accordi
      3. Report sulle transazioni
      4. Impostazioni report di attività
      5. Modificare un report
    4. Esportazioni di dati
      1. Creare una nuova esportazione di dati
      2. Modificare un’esportazione di dati
      3. Aggiornare il contenuto dell’esportazione di dati
      4. Scaricare l’esportazione di dati
    5. Rinominare un report o un’esportazione
    6. Duplicare un report o un’esportazione
    7. Pianificare un report o un’esportazione
    8. Eliminare un report o un’esportazione
    9. Verificare l’utilizzo delle transazioni

Funzionalità e flussi di lavoro avanzati per gli accordi

  1. Moduli web
    1. Creare un modulo web
    2. Modificare un modulo web
    3. Abilitare/Disabilitare un modulo web
    4. Nascondere/Mostrare un modulo Web
    5. Trovare l’URL o il codice script
    6. Precompilare i campi dei moduli web con i parametri URL
    7. Salvare un modulo Web da completare in un secondo momento
    8. Ridimensionare un modulo web
  2. Modelli riutilizzabili (Modelli libreria) 
    1. Moduli per la Pubblica amministrazione degli Stati Uniti nella libreria Acrobat Sign
    2. Creare un modello libreria
    3. Modificare il nome di un modello libreria
    4. Modificare il tipo di un modello libreria
    5. Modificare il livello di autorizzazione di un modello libreria
    6. Copiare, modificare e salvare un modello condiviso
    7. Scaricare i dati dei campi aggregati per un modello libreria
  3. Trasferire la proprietà dei moduli web e dei modelli libreria
  4. Flussi di lavoro Power Automate
    1. Panoramica dell’integrazione Power Automate e diritti inclusi
    2. Abilitare l’integrazione di Power Automate
    3. Tracciare l’utilizzo di Power Automate
    4. Creare un nuovo flusso (esempi)
    5. Trigger utilizzati per i flussi
    6. Importazione di flussi dall’esterno di Acrobat Sign
    7. Gestire i flussi
    8. Modificare i flussi
    9. Condividere i flussi
    10. Disabilitare o abilitare i flussi
    11. Eliminare i flussi
    12. Modelli utili
      1. Solo per l’amministratore
        1. Salvare tutti i documenti completati in SharePoint
        2. Salvare tutti i documenti completati in OneDrive for Business
        3. Salvare tutti i documenti completati in Google Drive
        4. Salvare tutti i documenti completati in DropBox
        5. Salvare tutti i documenti completati in Box
      2. Archiviazione dell’accordo
        1. Salvare i documenti completati in SharePoint
        2. Salvare i documenti completati in One Drive for Business
        3. Salvare i documenti completati in Google Drive
        4. Salvare i documenti completati in Dropbox
        5. Salvare i documenti completati in Box
      3. Archiviazione del modulo web dell’accordo
        1. Salvare i documenti dei moduli web completati nella libreria di SharePoint
        2. Salvare i documenti dei moduli web completati in OneDrive for Business
        3. Salvare i documenti completati in Google Drive
        4. Salvare i documenti dei moduli web completati in Box
      4. Estrazione dati dall’accordo
        1. Estrarre i dati del campo modulo dal documento firmato e aggiornare un foglio Excel
      5. Notifiche per l’accordo
        1. Inviare notifiche e-mail personalizzate con i contenuti dell’accordo e l’accordo firmato
        2. Ricevere le notifiche di Adobe Acrobat Sign in un canale Teams
        3. Ricevere le notifiche di Adobe Acrobat Sign in Slack
        4. Ricevere le notifiche di Adobe Acrobat Sign in Webex
      6. Generazione degli accordi
        1. Generare un documento da modulo Power App e modello Word e inviarlo per la firma
        2. Generare un accordo da un modello Word in OneDrive e ottenere la firma
        3. Generare un accordo per la riga Excel selezionata, inviarlo per revisione e firma
  5. Flussi di lavoro di invio personalizzati
    1. Panoramica del flusso di lavoro di invio personalizzato
    2. Creazione di un nuovo flusso di lavoro di invio
    3. Modificare un flusso di lavoro di invio
    4. Attivare o disattivare un flusso di lavoro di invio
    5. Inviare un accordo con un flusso di lavoro di invio
  6. Condividere utenti e accordi
    1. Condividere un utente
    2. Condividere gli accordi

Integrazione con altri prodotti

  1. Panoramica delle integrazioni di Acrobat Sign 
  2. Acrobat Sign per Salesforce
  3. Acrobat Sign per Microsoft
    1. Acrobat Sign per Microsoft 365
    2. Acrobat Sign per Outlook
    3. Acrobat Sign per Word/PowerPoint
    4. Acrobat Sign per Teams
    5. Acrobat Sign per Microsoft PowerApps e Power Automate
    6. Connettore Acrobat Sign per Microsoft Search
    7. Acrobat Sign per Microsoft Dynamics
    8. Acrobat Sign per Microsoft SharePoint
  4. Altre integrazioni
    1. Acrobat Sign per ServiceNow
    2. Acrobat Sign per HR ServiceNow
    3. Acrobat Sign per SAP SuccessFactors
    4. Acrobat Sign per Workday
    5. Acrobat Sign per NetSuite
    6. Acrobat Sign per VeevaVault
    7. Acrobat Sign per Coupa BSM Suite
  5. Integrazioni gestite dai partner
  6. Come ottenere una chiave di integrazione

Acrobat Sign per sviluppatori

  1. API REST 
    1. Documentazione sui metodi
    2. SDK/Guida per gli sviluppatori
    3. Domande frequenti sulle API
  2. Webhook
    1. Panoramica del webhook
    2. Configurare un nuovo webhook
    3. Visualizzare o modificare un webhook
    4. Disattivare o riattivare un webhook
    5. Eliminare un webhook
    6. Certificati SSL bidirezionali
    7. Webhook nell’API

Adobe Acrobat Sign includes SAML authentication for customers that desire a federated log in system.

Nota:

The below document pertains to customer accounts that manage their user licensing directly within the Acrobat Sign application.

Customers that manage user entitlement in the Adobe Admin Console must follow a different process found here.


Introduction

The identity federation standard Security Assertion Markup Language (SAML) 2.0 enables the secure exchange of user authentication data between web applications and identity service providers.

When you use the SAML 2.0 protocol to enable single sign-on (SSO), security tokens containing assertions pass information about an end user (principal) between a SAML authority - an identity
provider (IdP)
, and a SAML consumer - a service provider (SP)

Acrobat Sign, acting as the service provider (SP), supports single sign-on through SAML using external identity providers (IdPs) such as Okta, OneLogin, Oracle Federated Identity (OIF), and Microsoft Active Directory Federation Service. Acrobat Sign is compatible with all external IdPs that support SAML 2.0.

More information on integrating with these identity providers (IdPs), can be found in the following guides:

You can also configure Acrobat Sign for single sign-on (SSO) with other systems already used in your organization, for example, Salesforce.com, or other providers that support SAML 2.0.

Acrobat Sign uses federated authentication as opposed to delegated authentication. Federated authentication does not validate the user's actual password in Acrobat Sign. Instead, Acrobat Sign receives a SAML assertion in an HTTP POST request. Acrobat Sign also supports encrypted assertions.

The SAML assertion has a limited validity period, contains a unique identifier, and is digitally signed. If the assertion is still within its validity period, has an identifier that has not been used before, and has a valid signature from a trusted identity provider, the user is granted access to Acrobat Sign.

A summary of the Acrobat Sign authentication specification is included in the table below: 

Specification (Standard Name)

Value

Federation Protocol

SAML 2.0

Federation Profile

Browser Post

Federation Unique Identifier

Email Address

Relay State

Not Needed.  Acrobat Sign has the logic to know where to point the User after they are authenticated.  

API Chart


Prerequisites

To enable SSO, your corporate network must support the SAML 2.0 protocol. If your corporate network does not support SAML, contact Adobe Acrobat Sign Support to discuss other options to enable Single Sign On in your account.

Before beginning to set up SAML SSO, you must do the following:

  • Claim and establish your Domain Name (For the examples in this guide, this will be rrassoc.com.)
  • Enable SAML for your domain using a provider such as Microsoft Active Directory Federation, Okta, Onelogin, Oracle Identity Federation, or others. You may need to open an Acrobat Sign support ticket to get your domain enabled from the backend
  • Create or verify that you have an administrator account with your IdP using an email address
    • If you do not have an Okta account, you can create a free Okta Developer Edition organization using this link: https://www.okta.com/developer/signup/
    • If you do not have a OneLogin account, you can create a free trials account using this link: https://www.onelogin.com/ and clicking the FREE TRIAL button in the upper right corner
  • (Optional) Add an additional email id for User Provisioning in both IdP and SP. This will allow you to add more users who can log in to Acrobat Sign with their SSO credentials
  • (Required) Verify that you have an admin user for Acrobat Sign and an Admin user for the IdP
    (Optional) Create or verify that you have an Acrobat Sign administrator account that uses the same email address as the account for your IdP (For the examples in this guide, this email address will be susan@rrassoc.com.) This will make it easier for you to administer the accounts
  • In Acrobat Sign, set your SAML Mode to “SAML Allowed” (See Working with the SAML Settings
    for more information.)
Nota:

When setting up SAML SSO, we recommend that you set the SAML Mode to SAML Allowed until the entire setup process is complete and you’ve verified it is working correctly. Once verified, you can change the SAML Mode to SAML Mandatory.


Enabling Single Sign On using SAML

At a high level, enabling SAML SSO between Acrobat Sign (the SP) and your IdP involves the following high-level steps:

1. If required (by your IdP), set up your IdP using the Acrobat Sign Service Provider (SP) Information

2. Set up Acrobat Sign using information from your IdP

3. Verify that the SAML SSO has been properly set up

Navigate to Account > Account Settings > SAML Settings

SAML UI

To view the options for User Creation, Login Page Customization, Identity Provider (IdP) Configuration, and Acrobat Sign Service Provider (SP) Information, scroll to the bottom of the SAML Settings page. 


SAML Mode Settings

In Acrobat Sign, there are three SAML Mode options and one additional option that works with the SAML Mandatory option.

SAML Mode Settings

  • SAML Disabled—Disables SAML authentication for the account. When selected, the rest of the SAML configuration page becomes inaccessible.
  • SAML Allowed— This option allows users to authenticate to Acrobat Sign by both SAML and the native Acrobat Sign authentication
  • SAML Mandatory—Requires that all users authenticate to Acrobat Sign with SAML SSO
    • Allow Acrobat Sign Account Administrators to log in using their Acrobat Sign Credentials - When SAML Mandatory is enabled, this option allows Acrobat Sign administrators to be an exception to the SAML rule and authenticate with Acrobat Sign native authentication.
      • Admins authenticated using their Acrobat Sign credentials will need to log out twice to log out of the service through the UI controls.  (After a successful logout, the admin is taken to their IdP, and because they are logged in to the IdP, the admin gets redirected back to Acrobat Sign and is logged in.)

It is strongly recommended that you set the SAML Mode to SAML Allowed until you’ve verified your SAML SSO is working as expected.


Hostname

The Hostname is your domain name. (See Prerequisites above.) When entered, your hostname
becomes part of the Assertion Consumer URL, the Single Log Out (SLO) URL, and Single
Sign-On (Login) URL. 

Hostname setting


User Creation Settings

Only the first of the two User Creation settings is directly connected with SAML Setup. The second setting pertains to all pending users, whether or not they are added as a result of authenticating through SAML.

User Creation settings

  • Automatically add users authenticated through SAML—If this option is enabled, users who are authenticated through your IdP are automatically added as pending users in Acrobat Sign
  • Automatically make pending users in my account active—If the Require signers in my account to log in to Acrobat Sign before signing setting (Security Settings > Signer Identity Verification), is enabled, this setting should also be enabled. When a signature is requested from a new user, this user is created as a pending user in your account. If this option is not enabled, these users are prevented from signing agreements sent to them for signature
  • Allow users who authenticate with SAML to change their email address in their profile - Enable this option to allow your users to change the email address on their Acrobat Sign profile


Login Page Customization Settings

You can customize the sign-on message that users see on the Acrobat Sign Sign In page when SAML Single Sign On is enabled. 

Login Page Customization

  • Single Sign On Login Message— Enter a message to display above the SSO Sign In button on the Acrobat Sign Sign In page
  • Place the SAML login button at the top of the page when other login options are available - When enabled, the SSO login button will be placed above any other authentication method enabled
Authentication


Identity Provider (IdP) Configuration Within Acrobat Sign

To set up most IdPs, except as noted for Okta, you must enter information from your IdP into the IdP configuration fields in Acrobat Sign.

 IdP Configuration

  • Entity ID/Issuer URL—This value is provided by the IdP to uniquely identify your domain.
  • Login URL/SSO Endpoint—The URL that Acrobat Sign will call to request a user login from the IdP.  The IdP is responsible for authenticating and logging the user in.
  • Logout URL/SLO Endpoint—When someone logs out of Acrobat Sign, this URL is called to log them out of the IdP as well.
  • IdP Certificate—The authentication certificate issued by your IdP.


Acrobat Sign SAML Service Provider (SP) Information

The SP information section displays the default information for Acrobat Sign. Once you’ve entered and saved your hostname and IdP Configuration information, the information in the SP information section is updated to include your hostname.

(In our example, https://secure.na1.adobesign.com/public/samlConsume
becomes https://caseyjonez.na1.adobesign.com/public/samlConsume.)

SAML Provider Info

The SP Information provided is as follows:

  • Entity ID/SAML Audience—A URL that describes the entity that is expected to receive the SAML message. In this case, it is the URL for Acrobat Sign
  • SP Certificate—Some providers require a certificate to be used to identify the Service Provider. The link in this view points to the Acrobat Sign Service Provider certificate
  • Assertion Consumer URL— This is the callback that the IdP will send to tell Acrobat Sign to log in a user
  • Single Log Out (SLO) URL—The URL that users are redirected to when they log out
  • Single Sign-On (Login) URL— This is the URL that the IdP will send login requests to


Microsoft Active Directory Federation Services Configuration

Overview

This document describes the process for setting up Single Sign On for Acrobat Sign using Microsoft Active Directory Federation Service. Before proceeding, please review the Acrobat Sign Single Sign On Using SAML Guide, which describes the SAML set up process and provides detailed information on the SAML Settings in Acrobat Sign.

  • The process of setting up SAML SSO includes the following:
  • Installing the Active Directory Domain Service
  • Installing the Active Directory Federation Service
  • Creating a Test User 
  • Adding Acrobat Sign as a relying party


Installing the Active Directory Domain Service

Before configuring SAML for MSAD, you must install the Active Directory Domain Service if it is not already installed. You must have system administrator privileges in Windows Server to install Active Directory Domain Services. 


Installing the Active Directory Federation Service

1. If required, launch the Server Manager, then click Dashboard.

Install the ADFS

2. In the Dashboard, click Add roles and features. The Add Roles and Features Wizard displays.

3. In the Select installation type dialog, select Rule-based or Feature-based Installation then click
Next.

Select installation type

4. In the Select destination server dialog of the wizard, leave the Select a server from the server pool option enabled, select a Server Pool, then click Next.

Select destination server

5. In the Select server roles dialog, select Active Directory Federation Services, then click Next.

Select Server Roles

6. In the Confirm installation selections dialog of the wizard, accept all the defaults by clicking Install.

7. On the post install options, select Create the first federation server in a federation server farm.

8. On the Welcome page, leave the options as is and click Next.

Welcome page

9. In the Connect to Active Directory Domain Services dialog of the wizard, select the Administrator account if not by default, then click Next.

Connect to ADDS

10. In the Specify Service Properties dialog, import the pfx file that you created using the steps defined in the Certificate Creation section, enter a Federation Service Display Name, then click Next.

Specify service properties

11. In the Specify Service Account dialog, select Use an existing domain user account or group Managed Service Account. Use Administrator as the service account and provide your administrator password, then click Next.

Specify service account

12. In the Specify Configuration Database dialog, select Create a database on this server using Windows Internal Database, then click Next.

Specify configuration database

13. In the Review Options dialog, click Next.

Review Options

14. In the Prerequisite Checks dialog, once the prerequisite check is done, click Configure.

Prerequisite checks

15. In the Results dialog, ignore the warning and click Close.

Results


Adding Acrobat Sign as a relying party

1. From the Apps menu, launch AD Federation Service Management.

Launch ADFS

2. In the AD FS console, select Authentication Policies then Edit.

Authentication Policies

3. In the Edit Global Authentication Policy dialog, under both Extranet and Intranet, enable Forms Authentication

Edit global authentication policy

4. In the AD FS console, under Trust Relationships, select Relying Party Trusts and click Add Relying Party Trust. The Add Relying Party Trust wizard displays.

5. In the Select Data Source dialog of the wizard, enable the Enter Data about the relying party manually option, then click Next.

Select data source

6. In the Specify Display Name dialog, enter a Display Name, then click Next.

Specify display name

7. In the Choose Profile dialog, enable the AD FS profile option, then click Next.

Choose Profile

8. In the Configure Certification dialog there is no certificate to configure, so click Next.

Configure certification

9. In the Configure URL dialog, select Enable support for the SAML 2.0 WebSSO protocol and enter the Assertion Consumer URL from Acrobat Sign, then click Next.

(See the Hostname section of the Single Sign On with SAML Guide for more information about the Assertion Consume URL.)

Configure URL

10. In the Configure Identifiers dialog, enter http://echosign.com for Relying party trust Identifier and click Add, then click Next.

Configure Identifiers

11. In the next screen, leave the defaults as-is, and click Next.

Leave defaults

12. In the Choose Issuance Authorization Rules dialog, confirm that the Permit all users to access the relying party option is enabled.

Choose issuance authorization rules

13. In the Ready to Add Trust dialog, click Next.

Ready to add trust

14. In the Finish dialog, click Close.

Finish

15. In the Edit Claim Rules dialog, click Add Rule.

Edit claim rules

The Add Transform Claim Rule Wizard displays.

 

16.  In the Select Rule Template dialog of the wizard, select Send LDAP Attributes as Claims from the Claim rule template drop-down.

Select rule template

17. In the Configure Rule dialog, select the options shown in the dialog and click Finish. Acrobat Sign only supports the email address as the unique identifier. You need to select E-Mail Addresses as the LDAP Attribute and E-Mail Address as the Outgoing Claim.

Configure Rule

18. When the Select Rule Template dialog of the wizard redisplays, select Send Claims Using a Custom Rule from the Claim rule template drop-down, then click Next.

Select rule template

19. In the Configure Rule dialog, enter the following:

  • Name of rule—Enter EmailToNameId
  • Custom rule description—enter the following:

c:[Type == "http://schemas.xmlsoap.org/ws/2005/05/identity/claims/emailaddress"]

=> issue(Type =
"http://schemas.xmlsoap.org/ws/2005/05/identity/claims/nameidentifier",
Issuer = c.Issuer, OriginalIssuer = c.OriginalIssuer, Value = c.Value,
ValueType = c.ValueType, Properties["http://schemas.xmlsoap.org/ws/2005/05/identity/claimproperties/format"]
= "urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress",
Properties["http://schemas.xmlsoap.org/ws/2005/05/identity/claimproperties/spnamequalifier"]
= "");

Configure rule

20. Click Finish. The Add Transform Claim Rule Wizard closes.

21. Back in the Edit Claim Rules for Acrobat Sign dialog, click the Issuance Authorization Rules tab and Delegation Authorization rules tab and ensure that the Permit Access to All Users is enabled for both as shown below.

If not, add a rule, so that Permit Access To All Users is enabled.

Permit access

Permit access

22. Click OK to accept all changes can close the Edit Claims Rules for Acrobat Sign dialog.


Adding the Certificate from Acrobat Sign

1. In the AD FS console, under Trust Relationships, select the Acrobat Sign Relying Party click Properties.

2. Once launched, select Authentication Policies and then Edit.

Authentication policies

3. Select the Signature tab.

4. Click Add and add the SP certificate file you downloaded from Acrobat Sign.
(See the Adobe Acrobat Sign SAML Service Provider (SP) Information section of the Single Sign On with SAML Guide for more information about the SP certificate.)

5. Select the Advanced tab and change the Secure Hash Algorithm to SHA-2.

6. Select the Endpoints tab and add the Single Logout (SLO) URL from Acrobat Sign.
(See the Hostname section of the Single Sign On with SAML Guide for more information about the Single Logout (SLO) URL).

7.  Disable Claims Encryption – Open power shell on the ADFS server and type

8. Set-ADFSRelyingPartyTrust -TargetName "Adobe Sign" -EncryptClaims $false 

 


Acrobat Sign specific settings

  • The account should have SAML_AVAILABLE=true
  • Host Name
  • SAML Mode
  • ACCOUNT_USER_ADD_EMAIL_DOMAINS setting to be for example dev.com
  • Select the token signing certificate in ADFS and export it as a cer file ( do not export private key) and add it to the account admins SAML Settings page in Acrobat Sign.
Select token

Certificate

Open this certificate file in notepad, and Acrobat Sign Admin copy its contents into the IdP Certificate field in SAML Settings.

Now you should be able to test. 


Certificate Creation

1. On Windows, install openssl. On Mac , openssl is present.

2. Launch a command prompt and type:
openssl req -x509 -newkey rsa:2048 -keyout .pem -out .pem -days <#ofdays>

Enter the following:

  • Country code- US
  • State - Californiacity – San Jose
  • Enter some Organization and Organization unit
  • Common Name- This is the fully qualified name that is the same as your host system name example sjtest.es.com

3. Now create the pkcs12 key
pkcs12 -export -in <yourkeynameCer> .pem -inkey <yourkeyName> .pem -out my_pkcs12.pfx

4. Enter password when prompted

5. Click Import and select the my_pkcs12.pfx selected above and enter password that you provided at pkcs12 export time when prompted


Okta Configuration

Overview

Acrobat Sign can support Security Assertion Markup Language (SAML) single sign-on (SSO) using external identity providers (IdPs) such as Okta. This document describes the steps for configuring Acrobat Sign for SAML SSO with Okta. This document also provides information on testing your SAML SSO configuration. Before proceeding, please see the Acrobat Sign Single Sign On Using SAML Guide, which describes the SAML setup process and provides detailed information on the SAML Settings in Acrobat Sign.

Nota:

Successful installation requires that your Active Directory have the GivenName (FirstName) and SN (LastName) values populated.  

If these values are empty, an Unknown User error will trigger.


Configuring SAML SSO with Okta

You must be an administrator for both your Acrobat Sign and Okta accounts to enable SAML SSO. The username for both accounts must be the same. The passwords can be different.

When enabling SAML SSO with Okta, information only needs to be entered in Acrobat Sign. Okta has developed a custom Acrobat Sign Provisioning app that makes it unnecessary to transfer the SP Information from Acrobat Sign to Okta. 

Nota:

Note: For the most up-to-date instructions for Okta, see http://developer.okta.com/docs/guides/setting_up_a_saml_application_in_okta.html

1. Log in to Okta and Acrobat Sign in different browsers or in different windows within the same browser.

  • In Okta, log in to your account with the same administrator account you use for your Acrobat Sign Admin Account.
Okta sign in

  • In Acrobat Sign, log in to your account using the same admin account credentials that you use for Okta. 
Adobe Sign sign in

2. Click the blue Admin button.

Admin button

3. Click the Add Applications shortcut.

Add application

The Add Application page displays.

Add application page

4. In Search, type Acrobat Sign.

  • Click the Add button to add the Acrobat Sign Provisioning application.
Click Add

The Add Acrobat Sign Provisioning wizard launches displaying the General Setting tab.

Add Adobe Sign provisioning

5. Log in to Acrobat Sign to obtain your Hostname and Acrobat Sign server environment:

  • Log in an Acrobat Sign Account Admin
  • Navigate to: Account > Account Settings > SAML Settings
    • Scroll to the bottom of the page and find the Assertion Consumer URL
    • Copy the string between https://  and  .adobesign.com/
      • The first value is your Hostname
      • After the Hostname is the Acrobat Sign environment your account resides on (na1, na2, eu1, jp1, etc.)
      • In the below example you would copy rrassoc.na1 (include the dot between values)
Hostname

6. In Okta under General Settings, enter the Hostname.Instance for your Acrobat Sign account in the Your Acrobat Sign Sub domain field.

 

Click Next to continue. 

Nota:

Note: If you don’t want users to automatically log in to Acrobat Sign when they log in to Okta, disable the Automatically log in when user lands on the login page option. 

Sign-on options

7. On the Sign-On Options tab, enable SAML 2.0.

Sign-on options

The SAML 2.0 section displays.

 

8. Under SAML 2.0, click View Setup Instructions.

View setup instructions

The Okta How to Configure SAML 2.0 for Acrobat Sign page displays in a new browser window. This page includes instructions and the IdP information that you must enter in the Acrobat Sign SAML Settings page.

How to configure

9. Copy the Entity ID/Issuer URL from the Okta page, and enter it into the Entity ID/Issuer URL field in Acrobat Sign.
(see the idP Configuration section of the How to Configure SAML 2.0 for Acrobat Sign)

Nota:

Note: The "Entity ID/Issuer URL" does not need to be a well formatted URL. It can be an any unique value.

Entity ID

10. Copy the Login URL/SSO Endpoint from the Okta page, and enter it into the Login URL/SSO Endpoint field in Acrobat Sign.
(see the idP Configuration section of the How to Configure SAML 2.0 for Acrobat Sign)

Nota:

Note that in Acrobat Sign, the Logout URL/SLO Endpoint is before the Login URL/SSO Endpoint.

Login URL

11. Copy the Logout URL/SLO Endpoint from the Okta page and enter it into the Logout URL/SLO Endpoint field in Acrobat Sign.
(see the idP Configuration section of the How to Configure SAML 2.0 for Acrobat Sign)

Logout URL

Nota:

Note: The Logout URL/SLO Endpoint shown above is only a suggestion. You can actually specify any valid URL (e.g., Google).

12. Copy the IdP Certificate from the Okta page to the IdP Certificate field in Acrobat Sign.

  • Make sure there are no spaces or returns after “-----END CERTIFICATE-----“.

(see the idP Configuration section of the How to Configure SAML 2.0 for Acrobat Sign)

IdP Certificate

You can close the browser window that displays the Okta How to Configure SAML 2.0 for Acrobat Sign page after you copy the IdP Certificate.

 

13. In Acrobat Sign, click Save.

14. Click the browser window that displays the Okta Sign-On Options if needed.

15. In the Credential Details section of Sign-On Options (see step 8 above), select Email from the Application username format drop-down, then click Next to continue.

Credential details

16. Under Provisioning, you have the option to select the Enable provisioning features option. (See Setting up Auto-Provisioning for more information.) Click Next to continue without setting up Auto-provisioning. 

Provisioning

Nota:

Note: If you enable the Enable provisioning features option, you must enable the Automatically add users authenticated through SAML in SAML settings in Acrobat Sign.

17. Under the Assign to People tab, in the People section check the box next to your name to assign at least one active user (yourself), then click Next.

Assign to People

18. Click Done.

Click Done

You can now log out of Okta and proceed with testing your SAML setup. (See Testing Your Okta SAML SSO Configuration for more information.)

 


Setting Up Auto-provisioning in Okta

If this option is enabled, and the “Automatically add users authenticated through SAML” option in Acrobat Sign is also enabled, you can automatically provision users in Acrobat Sign.

Auto-provisioning


Setting up Auto-launch for Acrobat Sign

You can automatically launch Acrobat Sign when you log in to Okta. If this feature is enabled, Acrobat Sign will open in a separate window when you log in to Okta. You must have pop-ups enabled in your browser for this feature to work.       

Nota:

Note If you also enabled the “Automatically log in when user lands on login page” option, when you launch Okta two Acrobat Sign windows will open. 

1. Log in to Okta. Your Home page will display.

2. On the Acrobat Sign Provisioning app, cursor over the gear icon, then click to activate it.

Mouse over the gear

3. When the Acrobat Sign Provisioning Settings popup displays, click the General tab.

General tab

4. Enable the Launch this app when I sign into Okta option.

Launch this app

5. Click Save.

 


Testing Your Okta SAML SSO Configuration

There are two ways to test your Okta SAML setup. 


Log in to Acrobat Sign through Okta

1. If logged in, log out of Okta.

2. Log in to Okta. Your Okta Home page displays.

3. On the Home page, click the Acrobat Sign Provisioning app.

Adobe Sign provisioning

You are automatically logged into Acrobat Sign.

Adobe Sign Home page


Log in to Acrobat Sign using your URL

1.  Enter your company login URL in your browser. The Acrobat Sign Sign In page displays.

2. On the Sign In page, click the second Sign In button. If you’ve entered a custom Single Sign On Login Message that message displays above this button. If you have not entered a custom message, the default message displays.

Sign on

You are logged into Acrobat Sign.

Adobe Sign Home page


OneLogin Configuration

Overview

Acrobat Sign can support Security Assertion Markup Language (SAML) single sign-on (SSO) using external identity providers (IdPs) such as OneLogin. This document describes the steps for configuring Acrobat Sign for SAML SSO with OneLogin. This document also provides information on testing your SAML SSO configuration. Before proceeding, please see the Acrobat Sign Single Sign On Using SAML Guide, which describes the SAML setup process and provides detailed information on the SAML Settings in Acrobat Sign.


Configuring SAML SSO with OneLogin

1. Log in to OneLogin and Acrobat Sign in different browsers or in different windows within the same browser.

  • In OneLogin, log in to your account with the same administrator credentials you use for your Acrobat Sign Admin Account. 
OneLogin authentication

  • In Acrobat Sign, log in to your account using the same admin account credentials you use for OneLogin. The passwords for these two logins do not have to be the same, but you must log in as the administrator for each account.
Adobe Sign authentication

2. In OneLogin, click Add Apps.

Add apps

3. Search for Acrobat Sign.

Search for Adobe Sign

4. Click the row for Acrobat Sign.

Click Adobe Sign

5. In the Add page, under Connectors select SAML 2.0 – user provisioning, then click Save at the top.

Add and Save

6. Navigate to the SAML Settings page. Note the Hostname for Acrobat Sign.

Hostname

7. In OneLogin, click the Configuration tab. In the Subdomain field, enter your Hostname from Acrobat Sign, then click Save.

Subdomain

8. Click the SSO tab.

SSO tab

9. In the SSO tab, click View Details to display the Standard Strength Certificate (2048-bit) page.

View Details

10. In the Standard Strength Certificate page that displays, click the Copy to Clipboard button for the X.509 Certificate field to copy the certificate to the clipboard.

Copy to Clipboard

If the certificate successfully copies, the rollover text says “Copy to Clipboard” text updates to “Copied”.

 

11. In Acrobat Sign, paste the copied certificate into the IdP Certificate field. Be sure to remove any returns that may have been copied. The cursor should be at the end of the last line as shown below. 

IdP Certificate

12.  In OneLogin, click the Copy to Clipboard button for the Issuer URL.

Copy to clipboard

13. In Acrobat Sign, paste the Issuer URL into the Entity ID/Issuer URL field.

Issuer URL

14. In OneLogin, click the Copy to Clipboard button for the SAML 2.0 Endpoint (HTTP) URL.

Copy to clipboard

15. In Acrobat Sign, right click to paste the SAML 2.0 Endpoint (HTTP) URL in the IdP Login URL field. 

Login URL

16. In OneLogin, click the Copy to Clipboard button next to SLO Endpoint (HTTP).

Copy to clipboard

Nota:

Note: The OneLogin SAML 2.0 Endpoint URL is only a suggestion. You can actually specify any valid URL (e.g., Google).

17. In Acrobat Sign, copy the SLO Endpoint value into the Logout URL/SLO Endpoint field.

Logout URL

18. In Acrobat Sign, click Save.

19. In OneLogin, click the back arrow to return to the SSO page.

Return to SSO

20. Click the Users tab to add users.

Users tab

21. Click the row to add the user. The Save button is not activated until you click at least one user.

Click the row

22. When done, click Save.  


Testing Your OneLogin SAML SSO Configuration

There are two ways to test your OneLogin SAML Setup. 


Log in to Acrobat Sign through OneLogin

1. If logged in, log out of Acrobat Sign.

2. Log in to OneLogin.

OneLogin authentication

3. On the App Home page, click the Acrobat Sign app.

Click Adobe Sign

You are automatically logged into Acrobat Sign.

Adobe Sign Home page


Log in to Acrobat Sign using your URL

1. Enter your company login URL for Acrobat Sign in the address line of your browser (such as myCompany.adobesign.com). The Acrobat Sign Sign In page
displays.

2. On the Sign In page, click the second Sign In button. If you’ve entered a custom Single Sign On Login Message that message displays above this button. If you have not entered a custom message, the default message displays.

Adobe Sign authentication

3. You are logged into Acrobat Sign.

Adobe Sign Home page


Oracle Identity Federation Configuration

Overview

Acrobat Sign can support Security Assertion Markup Language (SAML) single sign-on (SSO) using external identity providers (IdPs) such as Oracle Identity Federation (11g). This document describes the steps for configuring Acrobat Sign, acting as the SAML consumer or service provider (SP), to use OIF. This document also provides suggested steps for configuring OIF, however, please contact your OIF system administrator before making any configuration changes to your OIF Server. Before proceeding, please see the Acrobat Sign Single Sign On Using SAML Guide, which describes the SAML set up process and provides detailed information on the SAML Settings in Acrobat Sign.


Configuring OIF as an IdP in Acrobat Sign

Your organization’s instance of OIF needs to be configured within Acrobat Sign as the external SAML Identity Provider (IdP). As an administrator for your Acrobat Sign Account, navigate to SAML Setting in Acrobat Sign as an (Account | Account Settings | SAML Settings).

You will need metadata information from your OIF IdP
configuration. Typically, the metadata for the OIF is available as an XML
content at: http://:/fed/idp/metadata.
Please contact your OIF administrator to gather the relevant. You will need the
following configuration information.

  • Entity ID/Issuer URL—The entityID attribute on EntityDescriptor element
  • Logout URL/SLO Endpoint—When someone logs out of Acrobat Sign, this URL is called to log them out of the IdP as well.
  • Login URL/SSO Endpoint—The Location attribute on SingleSignOnService element
  • IdP Certificate—Certificate information under the element EntityDescriptor -> IDPSSODescriptor -> KeyDescriptor use="signing"

 

This information should be configured in the appropriate fields in the Acrobat Sign SAML configuration. See the image below:

Adobe Sign SAML page


Configuring Acrobat Sign as a SP in OIF

Once the OIF SAML configuration is complete within the Acrobat Sign UI, the next step is to configure Acrobat Sign as a Service Provider within OIF. The information required for configuring Acrobat Sign within OIF is available on the Acrobat Sign SAML Service Provider (SP) information section under Account | Account Settings | SAML Settings

SAML Settings

The metadata description for Acrobat Sign is shown below:

OIF Code

You must customize this metadata description and change the highlighted section in the XML to match the URL for your account. The Assertion Consumer URL for your specific account is shown in SAML Settings.

 

The steps for completing the configuration in OIF are as follows:

1. Go to the Federations configuration screen on the OIF Administration panel

OIF Admin

2. Create a new federation profile

New Profile

3. Create a new Service Provider (SP) listing for Acrobat Sign.

 

Import the Acrobat Sign SP configuration XML or manually create the SP listing using the provider information from the Acrobat Sign SAML settings.

Import the SP config

4. Complete the configuration. Acrobat Sign will appear as a new Service Provider listing in the OIF list of SPs. 

Complete the config


Verifying Email Address as NameID Format

Acrobat Sign uses email addresses as the unique user identifier. Before testing the single sign-on one last step is the ensure that the email address field is mapped to the appropriate user attribute within OIF and that the email address is enabled as a valid NameID format.

Verify Email

Verify email


Known Issues

Redhat IdP has a setting called Encrypt Assertions that adds an additional layer of encryption.

This additional encryption is incompatible with the Acrobat Sign SAML configuration, and should not be enabled for Acrobat Sign.

Redhat IdP Encrypt Assertions

 

©2022 Adobe Systems Incorporated. All Rights Reserved.

Products mentioned in this document, such as the services of identity providers Microsoft Active Directory Federation, Okta, Onelogin, and Oracle Identity Federation, and Salesforce software retain all of the copyrights and trademark rights of their specific corporations.

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