Manage existing directories and domains

Move domains across directories

Why move domains

You can benefit from this feature in the following scenarios:

• You want to migrate an existing directory to another identity provider.
  
• You have directories in a trust relationship or want to share directories for trusting, without allowing access to all domains within the trusted directory.
• You have to group directories based on organization teams and departments.
  
• You have several directories that are linked to single domains and want to consolidate.
• You accidentally linked a domain to an incorrect directory.
• You want to self-serve move a domain from Enterprise ID to Federated ID or Federated ID to Enterprise ID.

Handling encrypted or trusted directories

How to move a domain

Follow the process below to transfer domains from a source directory to a target directory:

You are sent to the Domains section under Settings > Identity. All the domains with their status are listed.

Once the domains have been transferred successfully, the system admins receive an email about the domain transfer. Next, you can edit directory names and delete empty directories as required.

Move a directory to a different Admin Console

If your organization uses multiple Admin Consoles to manage users and entitlements, you might need to move one set of users from one Admin Console to the other. Use the Admin Console to request to migrate a directory to a different Admin Console owned by your organization.

This type of migration can only be performed for two Admin Consoles under the same ownership and with Adobe's assistance. An Adobe representative will work with you to plan & schedule that migration if this is the right option.

Why move a directory

You can benefit from this feature in the following scenarios:

• You want to change the ownership of a directory from System Admins in one organization to another.
• You need to consolidate or centralize your identity management.
• You need to isolate or de-centralize your identity management.
• You plan to decommission an organization that has a directory setup.
• You have to group directories based on organization teams and departments.

How to move a directory

Follow the process below to move a directory to the desired Admin Console:

Delete directories and remove domains

You can delete directory and domains from the Admin Console that are no longer in use.