Open a PDF in Acrobat on Windows and go to print, the Print dialog box opens up but nothing happens when you click Print or Printer Properties.
This issue was logged as a bug in Acrobat and the fix was delivered in the February 2018 patch.
- Install the February 2018 patch for Acrobat:
- It is a registry protected fix and to enable it, do the following:
On a 64-bit Machine, go to HKLM\SOFTWARE\Wow6432Node\Adobe\Adobe Acrobat\<version>\FeatureState
On a 32-bit Machine, go to HKLM\SOFTWARE\Adobe\Adobe Acrobat\<version>\FeatureState
(Where <version> can be 2015, 2017, or DC.)
- If FeatureState key is not there, create it.
- Create a DWORD 4211929 inside the FeatureState key and set its value as 1.