Learn about the known issues, their workarounds, and the resolution status in Adobe Photoshop on desktop.
We update this information regularly as fixes are released and new issues are identified. Check back frequently for the latest status updates.
Freeze or lag when moving artboards in documents with many (6+) artboards
Open
| App version | Adobe Photoshop 27.7 |
| Impacted device types | macOS, Windows |
| Last updated |
Summary
Summary
When working with Artboard documents that have six or more Artboards, you can experience a temporary freeze when moving the Artboards.
Workaround
Specify canvas boundaries and disable Auto-size Canvas.
Before exporting, remove the canvas boundary shapes, then save your document.
Performance may be slower than cloud on older hardware
Resolved
| App version | Adobe Photoshop 26.7 |
| Impacted device types | Windows, Mac |
| Last updated |
Summary
Summary
On-device processing is 2.2.Sx slower than cloud on Apple MI Max (e.g., 1:22 vs 0:37), especially on first use. Subsequent operations are faster. Older hardware or insufficient VRAM may result in degraded performance.
Workaround
Ensure GPU drivers are up to date. For systems that do not meet hardware requirements, Photoshop will disable the on-device option and display a tooltip explaining the limitation. Users can continue to use cloud-based Remove tool. Upgrading to newer hardware (Apple M2+ or NVIDIA RTX series) provides the best results.
Turn off pref by default: "Open JPEG without Background layer"
Resolved
| App version | Adobe Desktop 26.7 |
| Impacted device types | Windows, Mac |
| Last updated |
Summary
Summary
Turn off pref by default: "Open JPEG without Background layer"
Premium GenAI features capped by credit allocation
Resolved
| App version | Adobe Desktop 26.7 |
| Impacted device types | Windows, Mac |
| Last updated |
Summary
Summary
Generative Al features are gated by the user's monthly generative credits allocation (100 credits for eligible subscribers). Once exhausted, premium features become unavailable until the next billing cycle.
Workaround
Monitor credit usage in the Creative Cloud app. Additional credits may be available with higher-tier plans. The Learn More link in the quota exhausted notification has been updated with correct information.
Some users on specific Wi-Fi networks may not be able to open Photoshop in-app deeplinks.
Under Review
| App version | Affects all app versions |
| Impacted device types | Desktop experiences (in-app links that depend on browsers) |
| Last updated |
Summary
On some Wi-Fi networks, Photoshop in-app tutorial deeplinks open an “Install Photoshop” page instead of launching Photoshop. This issue has been reported primarily in Germany and does not occur when the same device uses a mobile hotspot or a different network.
Next steps
Try connecting to a different network, such as a mobile hotspot. If the issue persists, check back for updates.
Using larger fonts for the UI clips Remove Tool options.
Partially resolved
| App version | Adobe Photoshop 27.0 |
| Impacted device types | Mac, Windows |
| Last updated | September 23, 2025 |
Summary
Options for the Remove Tool (flag and commit icons) are clipped and not visible.
Next steps
Enable the narrow options bar (Preferences > Workspace > Enable Narrow Options Bar), and the width of the options bar will be further reduced.
Remove Tool options bar appears truncated.
Partially resolved
| App version | Adobe Photoshop 27.0 |
| Impacted device types | Mac, Windows |
| Last updated | September 23, 2025 |
Summary
The Remove Tool options bar is appearing truncated (option for Report this result, Reset all strokes, Apply current strokes is deactivated).
Next steps
Enable the narrow options bar (Preferences > Workspace > Enable Narrow Options Bar), and the width of the options bar will be further reduced.
Generating additional variations fails if a pixel layer is added beneath a harmonized layer.
Under Review
| App version | Adobe Photoshop 26.11 |
| Impacted device types | Windows, Mac |
| Last updated | October 28, 2025 |
Summary
The output is severely degraded, producing unusable variations. The Generate function becomes unavailable when one or more layers are positioned between the Harmonize layer and the original subject layer.
Next steps
To proceed, either move the interfering layers or apply Harmonize to a new layer.
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