Find known issues and limitations in the latest release of Photoshop CC.

Editing images opened from Lightroom Classic CC

Issue Workarounds
When you open an image from Lightroom Classic for editing in Photoshop (Edit In > Adobe Photoshop CC 2019), you face the following issues:
  • The menus and commands in Photoshop CC are disabled.
  • The keyboard shortcuts don't work.

To resolve this issue, do any one of the following:

  • Quit Photoshop and Lightroom Classic. Launch Photoshop first, then launch Lightroom Classic and open the image for editing in Photoshop. 
  • Disable the Home screen in Photoshop CC. Choose Edit > Preferences > General (Windows) or Photoshop > Preferences > General (macOS).  Select Disable The Home Screen.

Tools and on-canvas controls

Issue Workaround
  • Text tool highlight/selection, pixel selection edges, and transform edges aren't visible.
  • On-canvas controls for tools aren't displayed on the canvas on non-RGB documents.
Open an RGB document in Photoshop. The tools will now work correctly on all documents for the rest of the session. Repeat this workaround when you launch Photoshop again.

Painting or cloning (macOS)

Issue Workaround
Lag and/or busy cursor displays while painting or cloning on macOS 10.14 Mojave.

Follow the instructions found here: Pen pressure does not work and busy cursor displays while painting

Or, hide rulers while painting or cloning. To show or hide rulers, choose View > Rulers.

For a list of known compatibility issues that you may encounter when running Photoshop CC on macOS 10.14 (Mojave), see Photoshop and Mojave | macOS 10.14.

Color blend modes

Issue Workaround
Layer blend modes produce artifacts or incorrect color.

Solution: Install the Photoshop CC 2019 v20.0.1 update.

Workaround: If that doesn't solve your issue, turn on the Legacy Compositing option in Performance preferences.

Choose Edit > Preferences > Performance (Windows) or Photoshop > Preferences > Performance (macOS). Select Legacy Compositing. Quit and relaunch Photoshop.

Content-Aware Fill

Issue Workaround
In the Preview panel of the Content-Aware Fill workspace, the sampling area is not fully drawn with some images.

Solution: This issue has been fixed in the November 2018 release of Photoshop CC (version 20.0.1).

Workaround: Turn on the Legacy Compositing option in Performance preferences. Choose Edit > Preferences > Performance (Windows) or Photoshop > Preferences > Performance (macOS). Select Legacy Compositing. Quit and relaunch Photoshop.

The sampling area is incorrect when you use the Sampling Brush Tool in Add mode to add to the sampling region and use the Lasso Tool in Add To Selection mode to add to the selection (fill area).  Use the Sampling Brush Tool to manually modify the sampling region to the desired areas.

Export

Issue Workaround
When you export (File > Export > Export As) in the SVG format, the Background layer does not appear in the output image. Unlock or duplicate the Background layer and then export as SVG.

Liquify

Issue Workaround
(macOS 10.14 Mojave) After you use the Liquify filter on an image on specific Mac hardware/graphics cards, there are unexpected black pixels on the image.

Solution: This issue is solved in the macOS 10.14.1 update.

Workaround: Turn off the GPU.

Choose Photoshop > Preferences > Performance (macOS). Deselect Use Graphics Processor. Quit and relaunch Photoshop.

For a list of known compatibility issues that you may encounter when running Photoshop CC on macOS 10.14 (Mojave), see Photoshop and Mojave | macOS 10.14.

Transform

Issue Workaround
While transforming a layer with the Maintain Aspect Ratio option turned off in the tool options bar, dragging any of the corner handles transforms proportionally.
To transform non-proportionally, hold the Shift key while dragging the corner handles.
(Mac-only) Switching to another app during free transformation mode and coming back to Photoshop by clicking a part of the canvas, ends the transformation mode. Most of the menu items are dimmed. Editing of the document is not possible. Click another app again and switch back to Photoshop.

Type

Issue Workaround
When using the Type Tool, the I-beam pointer and the text selection are not visible when typing in CMYK, Lab, Grayscale documents.

To resolve this issue, do any one of the following:

  • Turn off the GPU: Choose Edit > Preferences > Performance (Windows) or Photoshop > Preferences > Performance (macOS). Deselect Use Graphics Processor. Quit and relaunch Photoshop.
  • Open an RGB image in Photoshop. The I-beam pointer will now display in non-RGB documents.

Adjustments

Issue Workaround
After applying any adjustment to an image from the Adjustments panel, clicking the View Previous State icon at the bottom of the panel or pressing \ key doesn't show the previous state.

Solution: This issue has been fixed in the November 2018 release of Photoshop CC (version 20.0.1).

Workaround: Turn on the Legacy Compositing option in Performance preferences. Choose Edit > Preferences > Performance (Windows) or Photoshop > Preferences > Performance (macOS). Select Legacy Compositing. Quit and relaunch Photoshop.

3D

Issue Workaround
After upgrading from an earlier version to Photoshop CC 2019 (version 20.0), the app crashes when you open a file from the Home screen and select Filter > Render > Lighting FX.

Solution: This issue has been fixed in the November 2018 release of Photoshop CC (version 20.0.1).

Workaround: Delete the preferences file Adobe Photoshop CC 2019 Prefs.psp at:

(Windows) \Users\[user name]\AppData\Roaming\Adobe\Adobe Photoshop CC 2019\Adobe Photoshop CC 2019 Settings

(Mac) Users/[user name]/Library/Preferences/Adobe Photoshop CC 2019 Settings

Keyboard shortcuts

Issue Workaround

After upgrading from an earlier version to Photoshop CC 2019 (version 20.0), keyboard shortcuts migration duplicates F1 and Cmd+Z assignment.

This issue occurs if you've previously changed the default assignment of F1 or Cmd+Z. The key performs one of the actions, switching depending on application context.

Delete the extra assignment using the Keyboard Shortcuts editor. See Delete a set of shortcuts.

Other known issues

Issue Workaround
(Windows-only) When running Photoshop on Microsoft Surface Book with NVIDIA GPU enabled, black boxes appear around floating user interface elements in Photoshop CC including the Search dialog, coachmarks, and history scrubber. See Black areas appear around user interface elements | Microsoft Surface Book.
When you launch Photoshop, it freezes either at the splash screen displaying 'Loading Halide Bottlenecks...' or freezes/crashes during startup. See Photoshop freezes at launch.

When you access File > File Info for certain files in Photoshop, you observe one or more of the following issue symptoms:

  • The File Info dialog is slow to open or freezes.
  • Photoshop displays a warning 'Cannot Display Raw Metadata, Contents Too Large'.
  • Raw Data has excessive number of entries of 'photoshop:DocumentAncestors'.
See File Info dialog is slow to open, freezes, or cannot display raw metadata.

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