When opening or saving image files, you get one of the following errors:
- "Could not complete your request because of a program error."
- "Could not save as "yourfilename.psd" because of a program error."
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Make sure Photoshop is up to date with the latest bug fixes.
See Keeping Photoshop up to date. -
To change this preference on your Mac, choose Apple menu > System Preferences > Security & Privacy > then click Privacy.
See Change Privacy preferences on Mac -
- Quit Photoshop
- Navigate to the following location:
- macOS: Navigate to "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/"
- Windows: Navigate to "~\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP\"
- Rename the "com.adobe.unifiedpanel" folder to "~com.adobe.unifiedpanel"
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If none of the above suggestions help, back up your preferences/settings folder then roll back to the previous version of Photoshop (either 22.0.1 or 21.1.4)
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Make sure Photoshop is up to date with the latest bug fixes.
See Keeping Photoshop up to date. -
- Ensure your system meets Photoshop's minimum requirements for the latest version.
See Photoshop system requirements
- If your graphics hardware is unsupported, you may need to update to more modern graphics hardware.
See Minimum graphics processor requirements
- Ensure your system meets Photoshop's minimum requirements for the latest version.
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See Disable the GPU to quickly narrow down the issue
If this step helps, perform further GPU troubleshooting.
See Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues
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If none of the above suggestions help, back up your preferences/settings folder then roll back to the previous version of Photoshop.