Photoshop can't start because D3DCOMPILER_47.dll is missing

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Adobe Photoshop User Guide

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Applies to: Adobe Photoshop

某些 Creative Cloud 应用程序、服务和功能在中国不可用。

Learn how to resolve the Photoshop.exe system error at launch - The program can't start because D3DCOMPILER_47.dll is missing from your computer.

Issue

When you launch Photoshop CC (20.0), it displays a Photoshop.exe - System Error dialog:

The Program can't start because D3DCOMPILER_47.dll is missing from your computer. Try reinstalling the program to fix this problem.

Photoshop.exe System Error dialog
Photoshop.exe System Error dialog

Product versions affected

Photoshop CC (version 20.0)

Operating system

Windows 7

Solutions

To install the D3DCompiler update, see Microsoft's support article: https://support.microsoft.com/en-us/help/4019990/update-for-the-d3dcompiler-47-dll-component-on-windows.

After installing the update, restart your computer. 

Launch Photoshop CC 2019 to check if your issue is resolved. If the issue isn't resolved, perform the steps mentioned in Solution 2 below.   

  1. In the File Explorer, go to:

    C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\Plug-ins\Spaces.

  2. From this path, copy the file d3dcompiler_47.dll.

  3. Paste the copied file at C:\Program Files\Adobe\Adobe Photoshop CC 2019\.

  4. Restart your computer and launch Photoshop.