Find solutions to the following issue: Menus, shortcuts, Lasso tool, or the application stop working when using a Wacom tablet on macOS.
Using the Touch Bar causes brush pop-overs to get stuck
The following issue occurs when running Photoshop CC 2017.0.1 on macOS 10.12.2 on a Macintosh with a touch bar:
- The brush size touch bar pop-over gets stuck for certain brushes
- Enabled for Photoshop versions less than 18.2
- Enabled for OSX 10.12.2 and later
Using the Trackpad results in unwanted behaviors in Photoshop and Photoshop Elements
When using an Apple trackpad one of the of the following issues occurs:
- Photoshop user interface such as the Tool and Panel menus take a long time to show (one second or more)
- Scrubby Zoom doesn't perform correctly
- Photoshop becomes unresponsive
- Enabled for Photoshop versions earlier than 16.1
- Enabled for OSX 10.11 and later
Keyboard shortcuts stop working
The following issue occurs when you use a Wacom tablet in Photoshop and Photoshop Elements:
- Keyboard shortcuts stop working
- Enabled for Photoshop version 14 and earlier
- Enabled for Photoshop Elements 12 and earlier
- Enabled for OSX 10.10.x
Menus, panels, or dialog boxes turn white and become unresponsive
One of the following issues occurs when you use a Wacom tablet in Photoshop:
- Menus, panels, or dialog boxes turn white and become unresponsive
- Keyboard shortcuts stop working
- Lasso tool selections close prematurely and unexpectedly
- Photoshop becomes unresponsive
- Enabled for Photoshop version 15 and later
- Enabled for Photoshop Elements version 14 and later
- Enabled for OSX 10.9.4 and earlier
One of the following issues occurs when you use a Wacom tablet in Photoshop:
- Menus, panels, or dialog boxes turn white and become unresponsive
- Keyboard shortcuts stop working
- Lasso tool selections close prematurely and unexpectedly
- Photoshop becomes unresponsive
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