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[Next Release] The next Adobe Acrobat Sign release is scheduled for March 17, 2026 v17.0.1

This minor patch release will address customer-reported defects and apply necessary optimization and security updates.

The Sandbox environment will receive these patches four weeks before the scheduled release. A list of resolved issues will be published at that time and updated 14 days prior to release.

The release schedule and prerelease notes can be reviewed here >

Feature Release: Adobe Acrobat Sign – February 3^rd Release Completed

The release was completed to all shards with no downtime to any services.

Current Notices:

New items are added to the table as they are reported. The full list is resorted at the beginning of the month.
Status	Issue or Event	Execution Date
New	SMS delivery is blocked in Thailand	Current
Current Rolling Release	Updated login experience	February 3, 2026
Current	Modern e-signing experience to be promoted in February 2026.	February, 2026
Next Major Release	Modern Request Signature to be promoted in May 2026.	May, 2026
	Modern Request Signature to be promoted for all GovCloud accounts in May 2026	May, 2026
Rolling Release	Modern Create Template Experience Rollout Schedule	May, 2026
Rolling Release	Custom Workflow Rollout Schedule	May, 2026
Pending	Classic Reporting to be removed from service in June 2026	June, 2026
Current Informational	External source drives are not supported in the modern Request Signature environment.	Current

SMS delivery is blocked in Thailand

First Reported: February 2026	Current Bookmark this notice

Summary
Due to updated regulatory requirements in Thailand, Agreement Delivery via SMS is currently not supported for recipients with Thai phone numbers.

What’s changing
Thailand has introduced updated regulations that restrict SMS messages containing URLs from directing recipients to flows that require user interaction. Because signing an agreement requires recipient interaction, SMS delivery for this use case is restricted.

Who is affected

Agreements sent using Agreement Delivery via SMS.
Recipients with Thai (+66) phone numbers.

Impact
Recipients with Thai phone numbers may not receive SMS messages containing agreement links. As a result, recipients may be unable to access and complete the signing process when SMS delivery is used.

This limitation is regulatory in nature and is not caused by a service outage or product defect.

Timing
There is currently no confirmed timeline for when this restriction may be lifted or a technical solution will be applied. This notice will be updated when conditions change.

Required actions

Do not use Agreement Delivery via SMS for recipients with Thai phone numbers.
Include email as an alternative delivery method to ensure agreement delivery.

Additional details
This limitation applies only to SMS-based delivery. Other agreement delivery and authentication methods are not affected.

Updated Login experience for all users

First Reported: December 2025	Current Bookmark this notice

The Acrobat Sign login page experience will be updated for all users as part of the 17.0 release, scheduled for February 3, 2026. - The new login process offers a cleaner and more consistent experience by requesting all users to provide their email address, and nothing else. As soon as the email address is accepted, the user's account is referenced, and the follow-up page displays the authentication options the account is configured to use, eliminating unnecessary steps and legacy screens. This makes logging in faster, simpler, and more intuitive for everyone.

As part of the new login experience, the email format for Acrobat Sign enterprise users who log directly into the web interface now enforces a 64-character limit to the local part of an email address (the portion before the “@” symbol).

This updated login experience is being rolled out in phases by the Acrobat Sign server environment. The rollout schedule is shown below:

Acrobat Sign environment	Rollout date
IN1 (India) SG1 (Singapore)	03 February, 2026
AU1 (Australia) NA3 (North America)	10 February, 2026
JP1 (Japan)	17 February, 2026
EU2 (Europe) NA4 (North America)	24 February, 2026
EU1 (Europe) NA2 (North America)	03 March, 2026
NA1 (North America)	10 March, 2026

Not:

The rollout schedule is provided as a guideline and may be adjusted as the rollout progresses.

In January 2026, the modern Recipient experience for e-signing will be promoted to the default environment for all Commercial and GovCloud accounts (v17.0).

First Reported: August 2025 - Updated October 2025	Current Bookmark this notice

All accounts switched to the modern environment

In the 17.0 release (Jan. 2026), all accounts will be updated to use the modern e-signing environment.

Not:

Controls for the classic environment will remain available as a fallback measure for any use case where the modern environment cannot be used.

In May 2026, the modern Request Signature environment will be promoted to the default environment for all accounts (v17.1).
Classic Compose will be retired and removed from the commercial interface.

First Reported: February 2025 - Updated October 2025	Current Bookmark this notice

In the 17.1 release (May 2026), all commercial accounts will be updated to use the modern Request Signature environment.

Switch links will be removed
Admin controls in the Admin menu will be removed

All GovCloud accounts will be switched to the modern environment, and the Admin settings will remain.

What’s changing

In the May 2026 release (17.1):

All commercial and govcloud accounts will be automatically switched to the modern Request Signature experience.
Switch links will be disabled for both commercial and govcloud accounts
The controls to revert the experience to the classic environment will be removed for commercial accounts; Settings remain for the govcloud accounts

In the September 2026 release (17.2):

All govcloud accounts will be automatically switched to the modern Request Signature experience.
Switch links will be removed.
The controls to revert the experience to the classic environment will be removed.

We recommend familiarizing your users with the modern experience before the release to ensure a smooth transition.

Adobe Acrobat Sign for Government accounts will promote the modern Request Signature environment for all accounts in May 2026 (v17.1).
Classic Compose will be retired and removed from the interface in the September 2026 (v17.2) release.

First Reported: August 2025 - Updated Oct, 2025	Current Bookmark this notice

All accounts switched to the modern environment; Admin settings remain

In the 17.1 release (May 2026), all accounts will be updated to use the modern Request Signature environment.

Switch links will be disabled,
Admin controls will remain in the Admin menu to enable the classic environment if needed.

Final transition to the new Request Signature experience (September 2026)

With the September 2026 release, the classic Compose interface will be permanently retired. All accounts will now use the modern Request Signature experience as the standard way to configure new agreements.

What’s changing

In the May 2026 release:

All commercial accounts will be automatically switched to the modern Request Signature experience.
Switch links will be disabled.
The option to configure or switch between the classic and modern environments will remain available in the admin settings.

In the September 2026 release:

All commercial accounts will be automatically switched to the modern Request Signature experience.
Switch links will be disabled.
The controls to revert the experience to the classic environment will be removed.

We recommend familiarizing your users with the modern experience before the release to ensure a smooth transition.

Rollout Schedule for the modern Create Template experience

First Reported: February 2025 - Updated October 2025	Current Bookmark this notice

The modern Create Template authoring experience in Acrobat Sign has been made available to all enterprise accounts. This updated interface streamlines creating reusable templates and will eventually fully replace the classic version.

All future enhancements will apply only to the new experience. The classic version will not receive updates or support for new features. We strongly recommend enabling the new experience now to stay aligned with ongoing improvements.

Rollout timeline

The new authoring environment is being promoted through the standard release cycle:

April 2025 (v16.0) for Commercial; July (v16.1) for GovCloud

The new experience becomes available for all enterprise accounts.
Admins can enable it at the account and group levels.
Once enabled, all users must use the new interface. There is no option to switch back from the user's perspective.

October 2025 (v16.2)

All new accounts default to the new experience.
Existing accounts are automatically promoted to the new experience, with the exception of accounts that share assets between multiple groups.
Admins can still revert their account to the classic experience through the admin configurable controls if needed.

May 2026 (v17.1)

All new accounts default to the new experience.
Existing accounts are automatically promoted to the new experience, including accounts that share assets between multiple groups.
Admins can still revert their account to the classic experience through the admin configurable controls if needed.

September 2026 (v17.2)

All accounts are permanently switched to the new experience.
The option to revert to the classic experience is expected to be removed from the admin controls.
The classic authoring environment is expected to be retired and no longer accessible.

For best results, enable the new experience early so your users have time to adjust before the transition becomes permanent.

Not:

Accounts that have enabled sharing templates across multiple groups are excluded from this update.

Classic reporting to be removed from service in June 2026

First Reported: September 2022 - Updated November 2025	Current Bookmark this notice

Classic reporting will be completely removed from the Acrobat Sign interface in June 2026. This includes the switch link that allows changing between environments. Once removed, customers will not be able to return to the classic environment to review classic reports, and scheduled reports will stop executing.

The modern reporting environment will remain as the only reporting solution.

All customers are strongly encouraged to recreate all of their existing reports in the new environment as soon as possible.

Rollout Schedule for the New Custom Workflow Designer

First Reported: April 2025 - Updated October 2025	Current Bookmark this notice

The new Workflow Designer experience is being enabled for all existing accounts, replacing the classic version over time. During the transition, admins and users have some flexibility to revert to the previous interface until its full retirement.

Rollout Timeline

May 2026 (v17.1)

All accounts are elevated to the new experience after the release (if not already).
Admins retain the ability to revert to the classic experience.
Users no longer see switch links; admins can enable them if needed.

September 2026 (v17.2)

All accounts are permanently moved to the new experience.
Admin controls to revert to the classic version are removed.
The classic Custom Workflow Designer is fully retired and no longer accessible.

We recommend preparing your users as soon as possible to ensure a smooth transition.

Not:

New accounts created after the July 2025 Acrobat Sign release will have the new experience enabled by default, and no controls will be present to step back to the legacy version.

External source drives to be removed from support in the new Request Signature experience

First Reported: May 2024	Current Bookmark this notice

The option to use an external drive for uploading files will be limited to OneDrive only in the new Request Signature experience.

It's recommended that customers who use other options for file upload use the vendor-specific application to provide a networked drive that can be accessed through the native file picker on the user's local system.

Dropbox: https://www.dropbox.com/desktop
Google Drive: https://support.google.com/drive/answer/10838124
Box: https://support.box.com/hc/en-us/articles/360043697194-Installing-Box-Sync
Acrobat/Document Cloud: https://www.adobe.com/acrobat/hub/share-sync-pdfs.html

Additional Resources

Community forums
Weekly Training - Weekly Webinar covering training topics for new users and administrators

Archived Notifications

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[Next Release] The next Adobe Acrobat Sign release is scheduled for March 17, 2026 v17.0.1

Feature Release: Adobe Acrobat Sign – February 3^rd Release Completed

Current Notices:

SMS delivery is blocked in Thailand

Updated Login experience for all users

In January 2026, the modern Recipient experience for e-signing will be promoted to the default environment for all Commercial and GovCloud accounts (v17.0).

All accounts switched to the modern environment

In May 2026, the modern Request Signature environment will be promoted to the default environment for all accounts (v17.1).
Classic Compose will be retired and removed from the commercial interface.

What’s changing

Adobe Acrobat Sign for Government accounts will promote the modern Request Signature environment for all accounts in May 2026 (v17.1).
Classic Compose will be retired and removed from the interface in the September 2026 (v17.2) release.

All accounts switched to the modern environment; Admin settings remain

Final transition to the new Request Signature experience (September 2026)

What’s changing

Rollout Schedule for the modern Create Template experience

Rollout timeline

Classic reporting to be removed from service in June 2026

Rollout Schedule for the New Custom Workflow Designer

Rollout Timeline

External source drives to be removed from support in the new Request Signature experience

Additional Resources

Archived Notifications

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Bizimle İletişime Geçin

Technical notifications

Review the Technical Notifications listed and bookmark the ones that are important to you.

[Next Release] The next Adobe Acrobat Sign release is scheduled for March 17, 2026 v17.0.1

Feature Release: Adobe Acrobat Sign – February 3rd Release Completed

Current Notices:

SMS delivery is blocked in Thailand

Updated Login experience for all users

In January 2026, the modern Recipient experience for e-signing will be promoted to the default environment for all Commercial and GovCloud accounts (v17.0).

All accounts switched to the modern environment

In May 2026, the modern Request Signature environment will be promoted to the default environment for all accounts (v17.1). Classic Compose will be retired and removed from the commercial interface.

What’s changing

Adobe Acrobat Sign for Government accounts will promote the modern Request Signature environment for all accounts in May 2026 (v17.1). Classic Compose will be retired and removed from the interface in the September 2026 (v17.2) release.

All accounts switched to the modern environment; Admin settings remain

Final transition to the new Request Signature experience (September 2026)

What’s changing

Rollout Schedule for the modern Create Template experience

Rollout timeline

Classic reporting to be removed from service in June 2026

Rollout Schedule for the New Custom Workflow Designer

Rollout Timeline

External source drives to be removed from support in the new Request Signature experience

Additional Resources

Archived Notifications

Daha hızlı ve daha kolay yardım alın

Bu sayfayı paylaş

Feature Release: Adobe Acrobat Sign – February 3^rd Release Completed

In May 2026, the modern Request Signature environment will be promoted to the default environment for all accounts (v17.1).
Classic Compose will be retired and removed from the commercial interface.

Adobe Acrobat Sign for Government accounts will promote the modern Request Signature environment for all accounts in May 2026 (v17.1).
Classic Compose will be retired and removed from the interface in the September 2026 (v17.2) release.