Check the printer’s ink or toner levels on its control panel or in the manufacturer’s software.
- What’s new
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Get started
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Learn the basics
- Illustrator on desktop technical requirements
- Supported file formats
- Homescreen overview
- Show or hide the homescreen
- Workspace overview
- Modify workspaces
- Manage workspaces
- Switch between the workspace and the homescreen
- Properties panel overview
- Set properties with precise values
- Control panel overview
- Contextual Task Bar overview
- Discover panel overview
- Learn faster with the Discover panel
- Optimize your system for Illustrator
- Supported file formats in Adobe Illustrator
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App preferences and settings
- Set app preferences
- Customize keyboard shortcuts
- Find custom keyboard shortcut files
- Export keyboard shortcuts list as a text document
- Delete keyboard shortcuts
- Accessibility features in Adobe Illustrator
- Create accessible content in Adobe Illustrator
- Set up screen reader support
- MacBook Pro Touch Bar in Illustrator overview
- Illustrator controls and contextual operations in MacBook Pro Touch Bar
- Use Microsoft surface dial in Illustrator
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Learn the basics
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Add and import files
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Start new files
- New Document dialog overview
- Create documents using presets
- Create and save custom document presets
- Create documents using blank templates
- Create files with large canvases
- Create documents using templates from Adobe Stock
- Rotate canvas view
- Create and share projects in Adobe Illustrator
- Access projects in the Adobe Illustrator workspace and other apps
- Find and edit Adobe Express templates
- Search projects and files using semantic search in Illustrator
- Create a custom new document profile
- Large canvas FAQ
- Import from other apps
- Import other file types
- Manage project files
- Manage linked and embedded files
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Start new files
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Use generative AI
- Common questions about generative AI features in Adobe Illustrator
- Partner models in Adobe Illustrator
- Generate scenes, subjects, and icons
- Use Auto Select
- Generate similar variations without text prompts
- Generate patterns
- Manage pattern variations
- Edit generated patterns
- Generate shape fills
- Scenarios with repeat shape fill generation
- Recolor artwork with text prompts
- Generate vector graphics to expand artwork
- Options to expand the expanded artwork
- Generate print bleed
- Generate content to expand images
- View 2D objects from new angles
- Remove background from images
- When to use Turntable and 3D
- Generate vector artwork from raster images
- Manage generated variations
- Scenarios with linked variations
- Edit generated artwork using prompts
- Generate, rewrite, proofread, and translate text
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Draw shapes and paths
- Learn drawing basics
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Draw shapes
- Draw lines
- Draw arcs
- Draw stars
- Draw spirals
- Draw freeform paths with the Pencil tool
- Draw straight lines with the Pencil tool
- Extend paths with the Pencil tool
- Reshape paths with the Pencil tool
- Connect two paths with the Pencil tool
- Pencil tool options
- Draw shapes with the Curvature tool
- Draw curves with the Pen tool
- Draw line segments with the Pen tool
- Draw curves followed by straight lines
- Draw straight lines followed by curves
- Draw two curved segments connected by a corner
- Preview the path
- Modify live shapes
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Modify paths
- Create smooth paths with the Smooth tool
- Refine path segments with the Smooth slider
- Select and edit path segments
- Select anchor points to modify paths
- Convert anchor points on a path
- Average the position of the anchor points
- Add or remove anchor points
- Turn off automatic addition or deletion of anchor points
- Find and delete stray anchor points
- Copy paths
- Auto simplify paths
- Manually simplify paths
- Simplify paths advanced options overview
- Simplify path benefits
- Cut paths
- Erase paths using the Eraser tool
- Erase parts of a path
- Adjust path smoothness
- Refine paths in Illustrator using Anchor Point and Smooth tools
- Adjust path segments
- Connect and join paths
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Manage objects
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Select objects
- Object selection methods and preferences
- Select objects
- Select objects by characteristics
- Select objects enclosed in a marquee
- Select object groups and nested object groups
- Select faces and edges in Live Paint groups
- Group or ungroup objects
- Isolate objects
- Save object selections
- Select objects using layers and nested selection
- Select objects using the Magic Wand tool
- Select objects
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Arrange objects
- Move objects
- Move multiple objects at once
- Move objects by specific distances
- Move or duplicate an object by pasting
- Paste an object relative to other objects
- Align or distribute selected objects
- Distribute objects by specific distances
- Expand objects
- Rotate objects
- Rotate multiple objects individually
- Rotate objects by specific angles
- Reflect or flip objects
- Reflect objects along an axis
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Edit objects
- Divide or split objects
- Cut objects using the Knife and Scissors tools
- Duplicate objects
- Create duplicate objects using Offset Path
- Edit similar objects
- Edit groups with similar objects
- About clipping masks
- Create clipping masks
- Edit clipping masks
- Add, remove, or release objects from clipping masks
- Hide parts of objects with clipping masks
- Copy artwork using the clipboard
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Reshape and transform objects
- Pathfinder panel overview
- Edit areas of overlapping objects with Pathfinder
- Create compound shapes with Pathfinder
- Create compound paths
- Transform objects
- Transform panel overview
- Scale objects
- Scale multiple objects
- Distort object
- Distort objects with envelopes
- Edit the contents of envelopes
- Envelope panel options
- Shear objects
- Intertwine objects
- About perspective drawing
- Draw objects in perspective
- Perspective grid options
- Define and manage perspective grid preset
- Move the perspective grid and adjust its vanishing points
- Adjust grid cell size and grid extent
- Adjust horizon heights and grid planes
- Adjust the perspective grid and the active plane widget
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Create traces, mockups, and symbols
- Vectorize images using Image Trace
- Image Trace panel options
- Edit tracing results
- Save custom tracing presets
- Create mockups for images
- Edit mockups
- Save mockups as templates
- Create and place symbols
- Symbols panel options
- Edit symbols
- Create or import symbol libraries
- Maintain proportions while scaling symbols
- Transform symbols
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Select objects
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Measure and align
- Use grids and guides
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Measure and plot
- Measure the distance between two points
- Measure the area of objects
- Area measurement scenarios
- About Dimension objects
- Plot the linear dimensions of objects
- Plot the angular dimensions of objects
- Plot radial dimensions of objects
- Dimension tool options and settings
- Snap a line perpendicular to a path in Illustrator
- Snap a line tangent to a curve in Illustrator
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Paint and fill
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Learn painting basics
- About fills and strokes
- Fill and stroke controls
- Apply fill colors
- Apply stroke colors
- Create multiple fills and strokes
- Convert strokes to compound paths
- Remove fills or strokes
- Select objects with same fill and stroke
- Paint tools overview
- Merge paths using the Blob Brush tool
- Blob brush options and best practices
- About Live Paint
- Create Live Paint groups
- Paint with the Live Paint Bucket tool
- Modify Live Paint groups
- Find and close gaps in Live Paint groups
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Apply and edit strokes
- About brushes
- Brushes panel overview
- Draw paths with brush strokes
- Apply brush strokes to paths
- Remove brush strokes
- Add arrowheads to paths
- Customize arrowheads
- Paintbrush tool options
- Create brush libraries
- Import brushes
- Create brushes
- Create dotted or dashed lines
- Modify brushes
- Change the caps or joins of a line
- Convert brush strokes to outlines
- Create and edit gradients
- Create and edit meshes
- Create and edit patterns
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Learn painting basics
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Manage colors
- Learn color basics
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Select and adjust colors
- About selecting colors
- Color Picker overview
- Select colors using the Color Picker
- Color panel options
- Select colors using the Color panel
- Convert color modes
- Make colors printable or web safe
- Change colors to their inverse or complement
- Get precise spot colors using lab values
- Adjust saturation of multiple colors
- Adjust color balance
- Blend colors
- Change color tints
- Select colors using the Eyedropper and Color Picker tool
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Use swatches
- About Swatches
- Swatches panel overview
- Add colors to swatches
- Create swatches from the Color Guide panel
- Create process color swatches
- Create spot-color swatches
- Create gradient swatches
- Reorder swatches
- Duplicate swatches
- Replace, merge, or delete swatches
- Group swatches
- Move colors into swatch groups
- Create and open swatch libraries
- Edit swatch libraries
- Move swatches from swatch libraries to the swatches panel
- Share swatches between applications
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Modify colors
- Recolor artwork
- Recolor options overview
- Edit colors using Edit Colors dialog
- Modify colors in swatch groups
- Apply local or global changes to color properties
- Assign new colors to selected artworks
- View original colors in artworks
- Limit colors in artworks
- Color reduction options
- Edit swatch groups using the color wheel
- Add or remove colors from swatch groups
- Edit an individual color in color groups
- Delete swatch groups
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Apply transparency and blending
- Transparency panel overview
- Adjust opacity
- Opacity mask overview
- Adjust transparency using opacity masks
- Clip and invert opacity masks
- Deactivate, reactivate, or remove opacity masks
- Create knockout shapes
- Create transparency knockout groups
- View transparency in the artwork
- Blended objects overview
- Blending mode types
- Change and manage blending modes
- Create blends
- Blend Options overview
- Modify the spine of blended objects
- Reverse the stacking order in blended objects
- Release or expand blended objects
- Blend panel overview
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Design with text
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Add and manage text
- Add or remove placeholder text
- Wrap or unwrap text around objects
- Resize the text area
- Add rows and columns to text
- Add margins to text and adjust the first baseline
- Create text threads between objects
- Remove or break text threads between objects
- Add text to vector artwork
- Add text in Illustrator with Type, Area Type, and Touch Type tools
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Work with fonts and scripts
- Font browser overview
- Find and apply fonts
- Organize fonts using Creative Cloud Libraries in Adobe Illustrator
- Apply the fonts organized in Creative Cloud Libraries
- Find, apply, and adjust variable fonts
- Supported font file types in Adobe Illustrator
- Edit fonts
- Find and replace fonts
- Preview, add, or replace missing fonts
- Edit text without replacing missing fonts
- Identify fonts using Retype
- Apply Retype-suggested fonts to live text
- About Adobe Asian composers
- Justify text using Kashida and hyphenation
- Format Japanese text in Illustrator
- Mojikumi and Kinsoku settings in Illustrator
- Mojikumi and Kinsoku overview for Japanese text formatting
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Edit and format text
- Character panel overview
- Transform text
- Underline or strikethrough text
- Change case and capitalization styles
- Adjust kerning and tracking
- Vary font height
- Turn fractional character widths off or on
- Paragraph panel overview
- Align text
- Adjust word and letterspacing in justified text
- Indent text
- Adjust paragraph spacing
- Create bulleted or numbered lists
- Move or flip text
- Adjust text alignment and spacing on paths
- Apply effects to text on paths
- Create superscripts and subscripts
- Use Smart Punctuation and set quote styles
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Use special characters and glyphs
- About character sets and alternate glyphs
- Insert special characters
- Glyphs panel overview
- Replace characters with alternate glyphs
- OpenType panel overview
- Use ligatures and contextual alternates
- Use swashes, titling alternates, or stylistic alternates
- Add stylistic sets to selected text
- Insert white space and break characters
- Snap to Glyph options
- Snap with glyph guides
- Snap glyph to angles, anchor points, or text area
- Format text with OpenType features
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Add and manage text
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Create and manage artboards
- Add and edit artboards
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Organize and manage artboards
- Use the artboard context menu
- Cut, copy, and paste artboards
- Move artboards
- Rearrange artboards
- Reorder artboards
- Align and distribute artboards
- Lock artboards
- Modify display settings of artboards
- Set artboard views
- Apply colors to artboards
- Set video display options for artboards
- Export selected artboards
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Manage layers
- Create and organize layers
- Lock and hide layers
- Apply and modify layer effects
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Apply special effects and styles
- Apply filter effects
- Create 3D graphics
- Apply graphic styles
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Automate and visualize data
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Automate actions
- Actions panel overview
- Create new actions
- Insert non-recordable tasks into actions
- Insert stops in actions
- Exclude commands from actions
- Specify playback speed
- Add commands to actions
- Re-record actions
- Manage a set of actions
- Play actions on a batch of files
- Batch options
- Install and run scripts
- Merge data
- Set up data source files
- Import data source files
- Variable panel overview
- Work with variables
- Edit dynamic objects
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Visualize data
- Data sets and label options
- Create graphs
- Add graph data
- Add graph labels and data sets
- Adjust decimal digits and column width
- Format columns, bars, and lines
- Select parts of a graph
- Change graph types
- Change graph value axes
- Assign different scales to value axes
- Change the position of legend in graphs
- Combine different graph types
- Add drop shadows to graphs
- Apply marker designs to graphs
- Format pie graphs
- Format graph text
- Reuse graph designs
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Automate actions
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Save and export
- Export files to different formats
- Export to other apps
- Connect with other apps and tools
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Troubleshoot
- Known and fixed issues in Adobe Illustrator
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Application crash issues
- Recover Adobe Illustrator files after a crash
- Quick save, auto-backup, and recovery settings
- Illustrator won’t launch after Windows update
- GPU features are unavailable, artwork appears jagged, or Illustrator crashes
- Illustrator crash due to plugin issues
- Fix Illustrator crash issues
- Fix memory-related crash issues in Illustrator
- Fix network and removable media file issues
- Fix slowness with pasting artwork
- "An unknown error is detected" when saving Illustrator files
- Fix Wacom device crashes and performance issues in Adobe Illustrator
- Repair damaged Adobe Illustrator documents
- Share crash reports with Adobe
- Update GPU drivers for Illustrator
- Fix missing plugin issues in Adobe Illustrator
- Fix the preferences folder read-only error
- Troubleshoot file opening and placement issues
- Fix file save issues in Illustrator
- Fix preferences file issues in Illustrator
- Fix printer-related Illustrator crash issues
- Fix issues printing to non-PostScript printers
- Fix effects that won't render in Illustrator
- Fix DLL errors when launching Illustrator on Windows
- Cloud document issues
- Use AI Assistant in Illustrator
Fix printer-related Illustrator crash issues
Last updated on
Oct 22, 2026
Learn how to troubleshoot printer-related crashes in the Adobe Illustrator by checking ink or toner, resolving printer queue issues, and changing the default printer on Windows.
Illustrator may crash, freeze, or close unexpectedly when you select File > Print. The issue may be related to printer supplies, network communication, or an incompatible printer driver. Try the remedies below in order.
Low ink or toner interrupts printer communication
Replace any cartridges that are low or empty.
Restart the printer and your computer, then test printing.
Network printer queue errors or connection problems interrupt printing
Open your system’s printer settings and inspect the print queue.
Clear any stalled print jobs or jobs with an error status.
Restart the print service. On Windows, use the Services app. On macOS, reset the printing system in System Settings > Printers & Scanners.
Test printing from another application to confirm that the printer works.
If the issue persists, connect the printer directly to your computer with a USB cable and test printing again.
If printing succeeds over USB, the network configuration may be causing the issue.
An incompatible or corrupted printer driver causes Illustrator to crash on Windows
Select Start > Settings > Devices > Printers & Scanners.
Select Adobe PDF, then select Manage. If Adobe PDF is unavailable, select Microsoft Print to PDF, Microsoft XPS Document Writer, or Send to OneNote.
Select Set as default.
Turn off Let Windows manage my default printer.
Restart Illustrator and test printing.
If Illustrator no longer crashes, the physical printer driver may be causing the issue. You can still print to your regular printer by selecting it manually in the print dialog.
The crash persists after printer troubleshooting
Driver conflicts, printing-service errors, or corrupted Illustrator components may require Adobe Support to investigate.
Reproduce the crash to generate current diagnostic data.
Collect and share the crash report with Adobe Support.
Include your printer model, driver version, and the exact steps that trigger the crash.
Adobe Support can use the diagnostic information to investigate the issue.
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