Important:
Last updated on
Apr 08, 2022 11:26:32 AM GMT
Find answers to commonly asked questions about Photoshop and graphics processor (GPU) card usage.
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Photoshop’s 3D features will be removed in future updates. Users working with 3D are encouraged to explore Adobe’s new Substance 3D collection, which represents the next generation of 3D tools from Adobe. Additional details on the discontinuation of Photoshop’s 3D features can be found here: Photoshop 3D | Common questions around discontinued 3D features. |
How can I check the GPU compatibility report?
With the Photoshop 23.0 release, you can run the graphics processor compatibility check to ensure your GPU is compatible:
Go to Help > GPU Compatibility and see the report dialog that opens.
How does Photoshop leverage the graphics processor?
Photoshop leverages the graphics processor in your system to provide a seamlessly smooth Photoshop experience and increased performance with many features.
Features that won't work without a GPU
If your graphics processor is unsupported or its driver is defective, the following Photoshop features won't work:
- 3D
- Birds Eye View
- Flick Panning
- Oil Paint
- Perspective Warp (more info)
- Render – Flame, Picture Frame, and Tree
- Scrubby Zoom
- Smooth Brush Resizing
If you encounter any issues working with the above features, see Graphics processor (GPU) troubleshooting.
What are the minimum graphics processor requirements?
- On Windows, a GPU with DirectX 12 support and 1.5 GB of GPU memory
- On macOS, a GPU with Metal Support and 1.5 GB of GPU memory
If you are using an older graphics card or driver, GPU functionality in Photoshop may be limited or not supported.
Generally, consider using GPUs with an Average Ops/Sec of 2000 or higher on PassMark's GPU Computer Benchmark Chart.
How do I enable Photoshop to use the graphics processor?
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Choose Edit > Preferences > Performance (Windows) or Photoshop > Preferences > Performance (macOS).
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In the Performance panel, make sure that Use Graphics Processor is selected in the Graphics Processor Settings section.
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Click Advanced Settings and specify the following option:
Use OpenCL: Enable to accelerate the new Blur Gallery filters, Smart Sharpen, Select Focus Area, or Image Size with Preserve Details selected (Note: OpenCL is available only on newer graphics cards that support OpenCL v1.1 or later.)
Does Photoshop take advantage of more than one graphics processor or graphics card?
Photoshop does not take advantage of multiple graphics cards. Conflicting drivers may also cause crashes or other problems.
- If you have a system with multiple graphics cards, see Configuring computers with multiple graphics cards.
- If you have multiple monitors, a best practice is to connect them to the same graphics card prior to starting Photoshop.
You may encounter the Green screen error when Photoshop is running and switch screen resolutions (attach or remove the second monitor of a different resolution). As a workaround, do any of the following:
- Click the green dot on the document or application window to resize the window to fit the current screen.
- Quit/restart Photoshop
- Go to Preferences > Technology Previews and enable Deactivate Native Canvas. Restart Photoshop.
Can I use Photoshop's graphics processor features on a virtual machine?
Running Photoshop under virtual machines, or VMs, is not tested extensively nor officially supported. Running Photoshop with Use Graphics Processor enabled under virtual machines and remote desktop is not supported at all.
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