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Share crash report with Adobe

In the unlikely event of Illustrator crashing, learn how to share the crash report and logs with Adobe to help resolve the issue.

Windows

Error report on Windows applies to Illustrator CC October 2017 (version 22.0) and later releases.

Issue

On rare occasions, right after Illustrator crashes, you may see an Error Report for Adobe Illustrator dialog.

Don't close the dialog. 

Error report for Illustrator on Windows
Error report for Illustrator

Capture details and share

Perform these steps to capture the crash details:

macOS

Error report on macOS applies to all Illustrator versions.

Issue

On rare occasions, you may see an Adobe Illustrator quit unexpectedly dialog after Illustrator crashes.

Don't close the dialog. 

macOS warning on Illustrator crash
macOS warning on Illustrator crash

Capture details and share

Perform these steps to capture the crash details:

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