Learn how to export your artwork as PNG files with the desired resolution in the October 2017 release of Illustrator CC.
Versions affected October 2017 release of Illustrator CC
Operating system Windows and macOS

Issue

When you export your artwork as PNG files, Illustrator always exports the artwork in 72 ppi, regardless of the resolution you specify. This issue occurs only when you enable the Import Previous Settings And Preferences option in the Creative Cloud desktop app while updating from a previous version of Illustrator CC to the October 2017 release of Illustrator CC.

Solution

This issue has been fixed in Illustrator CC version 22.0.1. Upgrade to the latest release of Illustrator to resolve it.

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