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Fix DLL errors when launching Illustrator on Windows

Learn how to fix the DLL errors that you get when launching Illustrator.

Do you get a VCRUNTIMExx.dll or an MSVCP110.dll error when launching Illustrator?

VCRUNTIME.dll error when launching Illustrator
VCRUNTIME.dll error when launching Illustrator

Follow the steps given below to fix the error:

  1. In Windows search, type Add or remove programs.
  2. Uninstall all instances of Microsoft Visual C++.
  3. In the Microsoft documentation, from Visual Studio 2015, 2017, 2019, and 2022 section, download x64: vc_redist.x64.exe.
  4. Install the executable file.
  5. Restart your computer, and launch Illustrator.

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