I purchased the wrong plan. How do I switch plans?
Learn how to change to a different Adobe plan or modify the storage or billing frequency of your current subscription.
Why do I have to sign in to use Illustrator?
You need to sign in periodically for licensing validation -- every 30 days for monthly members and every 99 days for annual members. Sign-in is also required when you download or update Illustrator. For more information, see Sign in to activate your Adobe apps.
Forgot your Adobe ID or password?
Your Adobe ID is the email address you used when you first started a trial or purchased an Adobe app or membership. Find solutions to common Adobe ID and sign-in issues.
How can I get my invoice?
You can print an invoice from your account on Adobe.com. For details, see Find and print your Adobe invoice.