Adobe Photoshop cannot open supported file formats on macOS

Last updated on Oct 4, 2026

Learn how to resolve Adobe Photoshop file-opening errors on macOS when supported image files, such as PSD, JPEG, PNG, or TIFF, aren't recognized.

When Adobe Photoshop on macOS can't open a supported image file, such as a PSD, JPEG, PNG, or TIFF, the macOS Launch Services database may be temporarily corrupted or have incorrect file associations.

When you open an image file or select File > Open, Photoshop displays an error such as “The document [filename].psd could not be opened. Photoshop cannot open files in the Adobe Photoshop file format.”

Try the following solutions in order, starting with the quickest fix.

The Launch Services database is in a temporary bad state

File associations aren't available to Photoshop, so the application can't recognize the supported file format.

Wait 30–60 seconds, then try to open the file again.

If the file doesn't open, quit Photoshop.

Relaunch Photoshop from your Applications folder.

Open the file again in Photoshop.

The Launch Services database has incorrect or corrupted file associations

Photoshop can't recognize supported file types because the macOS Launch Services database no longer correctly associates them with Photoshop.

Quit Photoshop.

Select Applications > Utilities > Terminal.

Type or paste the following command exactly:

/System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister -kill -r domain local -domain system -domain user

Press Return.

Close Terminal.

Restart your Mac.

Relaunch Photoshop and open the file.

Caution

Caution: Terminal can make significant changes to your Mac. If you're not comfortable making this level of change, ask someone with more experience for assistance. If you run the command yourself, enter it exactly as shown.

If the file may be damaged, use file recovery troubleshooting to determine whether the problem is limited to the file itself.

If Photoshop reports an invalid JPEG marker, use the Invalid JPEG Marker error to troubleshoot the file format.