Resolve the issue where Photoshop crashes due to libcef.dll
Platform Description
Applicable operating system Windows
Applicable product versions Photoshop CC 2015.5 and Photoshop CC 2017

Issue

At launch and while printing, Photoshop crashes due to libcef.dll,generating the following problem signature: 

...
Problem Event Name: APPCRASH
Application Name: Adobe Spaces Helper.exe
Application Version: 0.0.0.0
Application Timestamp: 57fde35d
Fault Module Name: libcef.dll 
...

This issue is specific to the Windows operating system.

Solutions

Try the following solutions:

  • Upgrade to the latest version of Photoshop.
  • Upgrade to Windows 10 from Windows 7 or 8.
  • Deselect Preferences > General > Show Messages.
  • Disable Preferences > Performance > Advanced Settings > Use OpenCL.
  • Ensure than the Photoshop extension named Bins is not installed.
  • Uninstall the NVIDIA GeForce Experience application.

This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 Unported License  Twitter™ and Facebook posts are not covered under the terms of Creative Commons.

Legal Notices   |   Online Privacy Policy